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HomeKent and Medway ICB › The Chestnuts Surgery

The Chestnuts Surgery

70 East Street, Sittingbourne, ME10 4RU · 01795 470794
Part of Sittingbourne PCN in Kent and Medway ICB · Swale. NHS code G82035.

July 2026 at a glance

Routine appointments seen within 7 days
52.5%
England 58% · area 55% · ▲ 3.2 pts on Jun 2026
Routine appointments seen within 14 days
63.5%
England 77% · area 74% · ▼ 1.4 pts on Jun 2026
Urgent appointments seen the same day
67.6%
England 77% · area 77% · ▲ 4 pts on Jun 2026 · small numbers
Appointments in the month
3,976
420.5 per 1,000 of 9,456 registered patients (England 535.2)

Ranked 3,256th of 5,703 practices in England for routine appointments within 7 days; 78th of 165 in Kent and Medway ICB. 1st is fastest.

In July 2026 the practice recorded 1,325 routine appointments, of which 52.5% took place within 7 days of being booked, 6 points below the England figure. Of 37 appointments the practice classed as clinically urgent, 67.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,325

Same day 27%1 day 7%2 to 7 days 19%8 to 14 days 11%15 to 21 days 13%22 to 28 days 14%Over 28 days 10%

Urgent appointments 37

Same day 68%1 day 30%2 to 7 days 0%8 to 14 days 0%15 to 21 days 3%22 to 28 days 0%Over 28 days 0%

All appointments 3,976

Same day 31%1 day 11%2 to 7 days 23%8 to 14 days 12%15 to 21 days 9%22 to 28 days 8%Over 28 days 7%

Appointments with a GP 1,706

Same day 35%1 day 15%2 to 7 days 18%8 to 14 days 6%15 to 21 days 10%22 to 28 days 9%Over 28 days 7%

What the appointments were

MeasureThis practiceEngland
Face to face65.8%60.1%
With a GP (rather than a nurse or other staff)42.9%44.5%
Same day, all appointment types30.5%44.7%
Missed by the patient (did not attend)5.9%4.3%
Appointments per 1,000 registered patients420.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,325
General consultation, acute (urgent)37
Planned clinics172
Planned clinical procedures1,123
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits76

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202649.3%64.9%63.6%27.4%3,754396.9
July 202652.5%63.5%67.6%30.5%3,976420.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Memorial Medical Centre
ME10 4XX
0.4 mi23%35%77%
The Medic Care Surgery
ME10 4DT
0.4 mi82%93%100%
London Road Medical Centre
ME10 1ND
0.7 mi81%86%81%
Green Porch Medical Partnership
ME10 2HA
1.2 mi99%100%45%
The Meads Medical Practice
ME10 5AA
1.4 mi50%68%91%
Grovehurst Health
ME10 2ST
1.8 mi63%73%59%

More practices near ME10 4RU · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.