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West Malling Group Practice
37 Queen Street, Kings Hill, West Malling, ME19 4JF · 01732 870212
Part of Malling PCN in Kent and Medway ICB · Tonbridge and Malling. NHS code G82135.
July 2026 at a glance
Ranked 2,877th of 5,703 practices in England for routine appointments within 7 days; 71st of 165 in Kent and Medway ICB. 1st is fastest.
In July 2026 the practice recorded 875 routine appointments, of which 56.8% took place within 7 days of being booked, about the England figure. Of 5 appointments the practice classed as clinically urgent, 100% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 875
Urgent appointments 5
All appointments 9,013
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 5,683
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 56.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 63.1% | 44.5% |
| Same day, all appointment types | 48.2% | 44.7% |
| Missed by the patient (did not attend) | 3.1% | 4.3% |
| Appointments per 1,000 registered patients | 424 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 875 |
| General consultation, acute (urgent) | 5 |
| Planned clinics | 614 |
| Planned clinical procedures | 588 |
| Unplanned clinical activity | 0 |
| Clinical triage | 6,438 |
| Walk-in | 0 |
| Home and care home visits | 3 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 63% | 84% | 96.6% | 52.2% | 9,700 | 457.7 |
| July 2026 | 56.8% | 85.8% | 100% | 48.2% | 9,014 | 424 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Wateringbury ME18 5SS | 1.5 mi | 14% | 22% | 67% |
| Thornhills Medical Practice ME20 6QJ | 2.5 mi | 29% | 36% | 81% |
| Aylesford Medical Centre ME20 7SE | 3.5 mi | 67% | 99% | 95% |
| Blackthorn ME16 9AL | 3.7 mi | 25% | 34% | 77% |
| Yalding ME18 6ES | 3.7 mi | 30% | 47% | 80% |
| Snodland Medical Practice ME6 5SN | 4.1 mi | 24% | 41% | 87% |
More practices near ME19 4JF · All practices in Kent and Medway ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.