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Eltham Palace Surgery
Eltham Palace Surgery, 30 Passey Place, Eltham, London, SE9 5DQ · 020 82948150
Part of Eltham PCN in South East London ICB · Greenwich. NHS code G83015.
July 2026 at a glance
Ranked 123rd of 5,703 practices in England for routine appointments within 7 days; 5th of 182 in South East London ICB; 1,248th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 345 routine appointments, of which 95.9% took place within 7 days of being booked, 38 points above the England figure. Of 88 appointments the practice classed as clinically urgent, 92% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 345
Urgent appointments 88
All appointments 606
Appointments with a GP 457
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 70.5% | 60.1% |
| With a GP (rather than a nurse or other staff) | 75.4% | 44.5% |
| Same day, all appointment types | 42.4% | 44.7% |
| Missed by the patient (did not attend) | 16.5% | 4.3% |
| Appointments per 1,000 registered patients | 142.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 345 |
| General consultation, acute (urgent) | 88 |
| Planned clinics | 33 |
| Planned clinical procedures | 30 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 91.5% | 97.3% | 92.8% | 36.9% | 929 | 202.8 |
| July 2026 | 95.9% | 99.7% | 92% | 42.4% | 606 | 142.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Eltham Medical Practice SE9 5DQ | 0 mi | 53% | 82% | 90% |
| Everest Health Partnership SE9 6ER | 0.4 mi | 43% | 55% | 92% |
| Elmstead Medical Clinic SE9 3JD | 1.2 mi | 80% | 94% | 90% |
| New Eltham and Blackfen Medical Centre SE9 3PT | 1.4 mi | 90% | 96% | 87% |
| Woodlands Surgery DA15 8DF | 1.7 mi | 55% | 94% | 90% |
| Manor Brook PMS SE3 0EN | 1.8 mi | 53% | 80% | 95% |
More practices near SE9 5DQ · All practices in South East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.