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Elm House Surgery

Beckenham Beacon, 379 Croydon Road, Beckenham, BR3 3FD · 020 86500173
Part of Beckenham PCN in South East London ICB · Bromley. NHS code G84027.

July 2026 at a glance

Routine appointments seen within 7 days

84%

England 58% · area 60% · ▼ 4.9 pts on Jun 2026

Routine appointments seen within 14 days

92.2%

England 77% · area 82% · ▼ 3.5 pts on Jun 2026

Urgent appointments seen the same day

99%

England 77% · area 80% · ▲ 0.3 pts on Jun 2026

Appointments in the month

17,439

529.3 per 1,000 of 32,949 registered patients (England 535.2)

Ranked 729th of 5,703 practices in England for routine appointments within 7 days; 25th of 182 in South East London ICB; 86th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 243 routine appointments, of which 84% took place within 7 days of being booked, 26 points above the England figure. Of 2,386 appointments the practice classed as clinically urgent, 99% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 243

Same day 4%1 day 62%2 to 7 days 18%8 to 14 days 8%15 to 21 days 5%22 to 28 days 2%Over 28 days 0%

Urgent appointments 2,386

Same day 99%1 day 1%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 17,438

Same day 66%1 day 4%2 to 7 days 6%8 to 14 days 8%15 to 21 days 7%22 to 28 days 5%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 13,121

Same day 83%1 day 4%2 to 7 days 3%8 to 14 days 3%15 to 21 days 4%22 to 28 days 2%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	45.2%	60.1%
With a GP (rather than a nurse or other staff)	75.2%	44.5%
Same day, all appointment types	66.2%	44.7%
Missed by the patient (did not attend)	2.4%	4.3%
Appointments per 1,000 registered patients	529.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	241
General consultation, acute (urgent)	2,386
Planned clinics	1,657
Planned clinical procedures	1,090
Unplanned clinical activity	0
Clinical triage	9,338
Walk-in	0
Home and care home visits	8

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	88.9%	95.7%	98.7%	60.5%	19,034	577.5
July 2026	84%	92.2%	99%	66.2%	17,439	529.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Bromleag Care Practice BR3 1DU	0.4 mi	72%	92%	83%
Manor Road Surgery BR3 5LE	0.4 mi	32%	59%	95%
Eden Park Surgery BR3 4DQ	0.6 mi	78%	95%	95%
Cornerways Surgery BR3 5LG	0.6 mi	32%	45%	97%
St James' Practice BR3 4DG	0.6 mi	56%	85%	91%
Robin Hood Surgery SE20 7AB	1.1 mi	71%	95%	33%

More practices near BR3 3FD · All practices in South East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.