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Whitehouse Surgery

123 Towncourt Lane, Petts Wood, Orpington, BR5 1EL · 01689 821551
Part of Orpington PCN in South East London ICB · Bromley. NHS code G84621.

July 2026 at a glance

Routine appointments seen within 7 days

62.2%

England 58% · area 60% · ▲ 10.4 pts on Jun 2026

Routine appointments seen within 14 days

87.2%

England 77% · area 82% · ▲ 12.3 pts on Jun 2026

Urgent appointments seen the same day

88.1%

England 77% · area 80% · ▼ 1.2 pts on Jun 2026

Appointments in the month

1,823

447.7 per 1,000 of 4,072 registered patients (England 535.2)

Ranked 2,410th of 5,703 practices in England for routine appointments within 7 days; 92nd of 182 in South East London ICB; 1,909th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 563 routine appointments, of which 62.2% took place within 7 days of being booked, 4 points above the England figure. Of 159 appointments the practice classed as clinically urgent, 88.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 563

Same day 40%1 day 6%2 to 7 days 16%8 to 14 days 25%15 to 21 days 9%22 to 28 days 4%Over 28 days 0%

Urgent appointments 159

Same day 88%1 day 3%2 to 7 days 7%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 1,819

Same day 63%1 day 4%2 to 7 days 9%8 to 14 days 15%15 to 21 days 6%22 to 28 days 2%Over 28 days 0%

4 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,361

Same day 79%1 day 4%2 to 7 days 7%8 to 14 days 6%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	34.2%	60.1%
With a GP (rather than a nurse or other staff)	74.9%	44.5%
Same day, all appointment types	63.1%	44.7%
Missed by the patient (did not attend)	3.4%	4.3%
Appointments per 1,000 registered patients	447.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	563
General consultation, acute (urgent)	159
Planned clinics	205
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	711
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	51.8%	74.9%	89.3%	63.5%	2,133	521.6
July 2026	62.2%	87.2%	88.1%	63.1%	1,823	447.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Tudor Way Surgery BR5 1LH	0.3 mi	56%	83%	95%
Ballater Surgery BR6 0DP	0.7 mi	52%	67%	97%
Poverest Medical Centre BR5 2DQ	1.1 mi	64%	86%	51%
Knoll Medical Practice BR6 0FE	1.2 mi	35%	47%	93%
Crescent Surgery BR5 2DD	1.3 mi	73%	93%	92%
Summercroft Surgery BR6 7AR	1.4 mi	60%	74%	96%

More practices near BR5 1EL · All practices in South East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.