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The Exchange Surgery

2-8 Gracefield Gardens, Streatham, London, SW16 2ST · 02034 746410
Part of Streatham PCN in South East London ICB · Lambeth. NHS code G85647.

July 2026 at a glance

Routine appointments seen within 7 days

34.2%

England 58% · area 60% · ▲ 1.6 pts on Jun 2026

Routine appointments seen within 14 days

83.4%

England 77% · area 82% · ▲ 0.8 pts on Jun 2026

Urgent appointments seen the same day

95.8%

England 77% · area 80% · ▲ 0.1 pts on Jun 2026

Appointments in the month

2,972

387 per 1,000 of 7,679 registered patients (England 535.2)

Ranked 4,810th of 5,703 practices in England for routine appointments within 7 days; 171st of 182 in South East London ICB; 552nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 929 routine appointments, of which 34.2% took place within 7 days of being booked, 24 points below the England figure. Of 949 appointments the practice classed as clinically urgent, 95.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 929

Same day 8%1 day 6%2 to 7 days 20%8 to 14 days 49%15 to 21 days 11%22 to 28 days 4%Over 28 days 1%

Urgent appointments 949

Same day 96%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,972

Same day 42%1 day 5%2 to 7 days 15%8 to 14 days 26%15 to 21 days 8%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 1,787

Same day 47%1 day 6%2 to 7 days 15%8 to 14 days 25%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	53.7%	60.1%
With a GP (rather than a nurse or other staff)	60.1%	44.5%
Same day, all appointment types	42.3%	44.7%
Missed by the patient (did not attend)	5.5%	4.3%
Appointments per 1,000 registered patients	387	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	929
General consultation, acute (urgent)	949
Planned clinics	649
Planned clinical procedures	0
Unplanned clinical activity	5
Clinical triage	2
Walk-in	0
Home and care home visits	11

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	32.6%	82.6%	95.7%	43.3%	2,896	379.1
July 2026	34.2%	83.4%	95.8%	42.3%	2,972	387

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Streatham High Practice SW16 2ST	0 mi	95%	99%	39%
Prentis Medical Centre SW16 1XU	0.2 mi	83%	94%	71%
The Streatham Hill Group Practice SW16 2PG	0.3 mi	77%	89%	67%
Valley Road Surgery SW16 2XT	0.4 mi	27%	87%	68%
Edith Cavell Practice SW2 4TP	0.6 mi	98%	99%	25%
Palace Road Surgery SW2 3DY	0.8 mi	52%	81%	0%

More practices near SW16 2ST · All practices in South East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.