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Knowle Green Medical

Staines Health Centre, Knowle Green, Staines, TW18 1XD · 01784 883654
Part of Sasse Network 2 PCN in Surrey and Sussex ICB · Spelthorne. NHS code H81002.

July 2026 at a glance

Routine appointments seen within 7 days

35.2%

England 58% · area 58% · ▼ 6.1 pts on Jun 2026

Routine appointments seen within 14 days

66.6%

England 77% · area 76% · ▲ 1.6 pts on Jun 2026

Urgent appointments seen the same day

23.6%

England 77% · area 79% · ▼ 2.5 pts on Jun 2026

Appointments in the month

3,309

389.6 per 1,000 of 8,494 registered patients (England 535.2)

Ranked 4,721st of 5,703 practices in England for routine appointments within 7 days; 90th of 107 in Surrey and Sussex ICB; 5,512th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,337 routine appointments, of which 35.2% took place within 7 days of being booked, 23 points below the England figure. Of 563 appointments the practice classed as clinically urgent, 23.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,337

Same day 8%1 day 5%2 to 7 days 22%8 to 14 days 31%15 to 21 days 17%22 to 28 days 9%Over 28 days 7%

Urgent appointments 563

Same day 24%1 day 20%2 to 7 days 40%8 to 14 days 12%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 3,309

Same day 17%1 day 10%2 to 7 days 26%8 to 14 days 20%15 to 21 days 12%22 to 28 days 8%Over 28 days 6%

Appointments with a GP 1,613

Same day 17%1 day 8%2 to 7 days 25%8 to 14 days 26%15 to 21 days 13%22 to 28 days 5%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	56.8%	60.1%
With a GP (rather than a nurse or other staff)	48.7%	44.5%
Same day, all appointment types	17.4%	44.7%
Missed by the patient (did not attend)	3.7%	4.3%
Appointments per 1,000 registered patients	389.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,337
General consultation, acute (urgent)	563
Planned clinics	183
Planned clinical procedures	550
Unplanned clinical activity	50
Clinical triage	312
Walk-in	0
Home and care home visits	9

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	41.3%	65%	26.1%	19.4%	3,483	411.5
July 2026	35.2%	66.6%	23.6%	17.4%	3,309	389.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Staines Health Group TW18 1XD	0 mi	90%	99%	61%
Hythe Medical Centre Surgery TW18 3HN	1.1 mi	78%	93%	55%
Stanwell Road Surgery TW15 3EA	1.4 mi	55%	85%	78%
Fordbridge Medical Centre TW15 2SG	1.7 mi	61%	77%	59%
Studholme Medical Centre TW15 2TU	1.7 mi	87%	91%	61%
Grove Medical Centre TW20 9QJ	1.9 mi	43%	70%	68%

More practices near TW18 1XD · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.