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Austen Road Surgery

1 Austen Road, Guildford, GU1 3NW · 01483 564578
Part of Guildford East PCN in Surrey and Sussex ICB · Guildford. NHS code H81006.

July 2026 at a glance

Routine appointments seen within 7 days
35%
England 58% · area 58% · ▼ 1.9 pts on Jun 2026
Routine appointments seen within 14 days
52%
England 77% · area 76% · ▼ 2.9 pts on Jun 2026
Urgent appointments seen the same day
93.1%
England 77% · area 79% · ▲ 2.4 pts on Jun 2026
Appointments in the month
3,023
353.3 per 1,000 of 8,557 registered patients (England 535.2)

Ranked 4,744th of 5,703 practices in England for routine appointments within 7 days; 92nd of 107 in Surrey and Sussex ICB; 1,046th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,220 routine appointments, of which 35% took place within 7 days of being booked, 23 points below the England figure. Of 578 appointments the practice classed as clinically urgent, 93.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,220

Same day 13%1 day 5%2 to 7 days 16%8 to 14 days 17%15 to 21 days 20%22 to 28 days 15%Over 28 days 13%

Urgent appointments 578

Same day 93%1 day 2%2 to 7 days 3%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,023

Same day 30%1 day 6%2 to 7 days 20%8 to 14 days 15%15 to 21 days 12%22 to 28 days 8%Over 28 days 9%

Appointments with a GP 1,687

Same day 40%1 day 4%2 to 7 days 12%8 to 14 days 10%15 to 21 days 14%22 to 28 days 11%Over 28 days 10%

What the appointments were

MeasureThis practiceEngland
Face to face76%60.1%
With a GP (rather than a nurse or other staff)55.8%44.5%
Same day, all appointment types30%44.7%
Missed by the patient (did not attend)4.6%4.3%
Appointments per 1,000 registered patients353.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,220
General consultation, acute (urgent)578
Planned clinics0
Planned clinical procedures1,115
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202636.9%54.9%90.7%25%3,267382.7
July 202635%52%93.1%30%3,023353.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
St. Luke's Surgery
GU1 3JH
0.1 mi68%93%99%
Dapdune House Surgery
GU1 4RP
0.9 mi42%68%93%
Merrow Park Surgery
GU4 7EP
1.6 mi45%74%74%
Woodbridge Hill Surgery
GU2 8YB
1.6 mi90%94%90%
Guildowns Group Practice
GU2 8LZ
2.4 mi27%53%97%
Wonersh Surgery
GU5 0PE
2.8 mi37%74%93%

More practices near GU1 3NW · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.