GPWaits

HomeSurrey and Sussex ICB › Grove Medical Centre

Grove Medical Centre

The Grove, Egham, TW20 9QJ · 01784 432191
Part of Sasse Network 2 PCN in Surrey and Sussex ICB · Runnymede. NHS code H81066.

July 2026 at a glance

Routine appointments seen within 7 days
43%
England 58% · area 58% · ▲ 7.3 pts on Jun 2026
Routine appointments seen within 14 days
69.7%
England 77% · area 76% · ▼ 6.8 pts on Jun 2026
Urgent appointments seen the same day
68.1%
England 77% · area 79% · ▼ 5.9 pts on Jun 2026
Appointments in the month
9,393
638.1 per 1,000 of 14,720 registered patients (England 535.2)

Ranked 4,077th of 5,703 practices in England for routine appointments within 7 days; 73rd of 107 in Surrey and Sussex ICB; 4,152nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,375 routine appointments, of which 43% took place within 7 days of being booked, 15 points below the England figure. Of 846 appointments the practice classed as clinically urgent, 68.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,375

Same day 8%1 day 6%2 to 7 days 29%8 to 14 days 27%15 to 21 days 22%22 to 28 days 7%Over 28 days 1%

Urgent appointments 846

Same day 68%1 day 2%2 to 7 days 9%8 to 14 days 12%15 to 21 days 9%22 to 28 days 1%Over 28 days 0%

All appointments 9,393

Same day 60%1 day 4%2 to 7 days 17%8 to 14 days 10%15 to 21 days 6%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 6,026

Same day 79%1 day 3%2 to 7 days 8%8 to 14 days 6%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face34.3%60.1%
With a GP (rather than a nurse or other staff)64.2%44.5%
Same day, all appointment types59.8%44.7%
Missed by the patient (did not attend)1.8%4.3%
Appointments per 1,000 registered patients638.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,375
General consultation, acute (urgent)846
Planned clinics783
Planned clinical procedures296
Unplanned clinical activity0
Clinical triage4,328
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202635.7%76.5%74%59.8%9,168621.2
July 202643%69.7%68.1%59.8%9,393638.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Hythe Medical Centre Surgery
TW18 3HN
0.9 mi78%93%55%
H810471.2 mi
Knowle Green Medical
TW18 1XD
1.9 mi35%67%24%
Staines Health Group
TW18 1XD
1.9 mi90%99%61%
Virginia Water Medical Practice
GU25 4RL
2.2 mi64%65%75%
Stanwell Road Surgery
TW15 3EA
3.3 mi55%85%78%

More practices near TW20 9QJ · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.