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Heathcote Medical Centre
Heathcote, Tadworth, KT20 5TH · 01737 360202
Part of Banstead Healthcare PCN in Surrey and Sussex ICB · Reigate and Banstead. NHS code H81070.
July 2026 at a glance
Ranked 1,903rd of 5,703 practices in England for routine appointments within 7 days; 29th of 107 in Surrey and Sussex ICB; 1,518th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,324 routine appointments, of which 68% took place within 7 days of being booked, 10 points above the England figure. Of 662 appointments the practice classed as clinically urgent, 90.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,324
24 appointments had an unknown booking gap and are excluded.
Urgent appointments 662
All appointments 5,542
24 appointments had an unknown booking gap and are excluded.
Appointments with a GP 2,963
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 52.5% | 60.1% |
| With a GP (rather than a nurse or other staff) | 53.7% | 44.5% |
| Same day, all appointment types | 39.8% | 44.7% |
| Missed by the patient (did not attend) | 3.1% | 4.3% |
| Appointments per 1,000 registered patients | 467.7 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,254 |
| General consultation, acute (urgent) | 662 |
| Planned clinics | 1,461 |
| Planned clinical procedures | 949 |
| Unplanned clinical activity | 3 |
| Clinical triage | 1,117 |
| Walk-in | 0 |
| Home and care home visits | 94 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 70.3% | 83.2% | 92.1% | 41.3% | 5,866 | 494 |
| July 2026 | 68% | 85.2% | 90.5% | 39.8% | 5,566 | 467.7 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Tadworth Medical Centre KT20 5JE | 0.6 mi | 61% | 80% | 66% |
| Tattenham Health Centre KT18 5NU | 1.2 mi | 74% | 91% | 70% |
| Nork Clinic SM7 1HL | 2.2 mi | 41% | 67% | 75% |
| Longcroft Clinic SM7 3HH | 2.6 mi | 79% | 85% | 17% |
| Integrated Care Partnership - Och KT17 4BL | 3 mi | 49% | 70% | 82% |
| Ashley Centre Surgery KT18 5AQ | 3.1 mi | 55% | 64% | 92% |
More practices near KT20 5TH · All practices in Surrey and Sussex ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.