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St Stephens House Surgery

102 Woodfield Lane, Ashtead, KT21 2DP · 01372 272069
Part of Epsom PCN in Surrey and Sussex ICB · Mole Valley. NHS code H81074.

July 2026 at a glance

Routine appointments seen within 7 days

53.7%

England 58% · area 58% · ▲ 3.1 pts on Jun 2026

Routine appointments seen within 14 days

56.8%

England 77% · area 76% · ▼ 8.4 pts on Jun 2026

Urgent appointments seen the same day

92.5%

England 77% · area 79% · ▼ 2.2 pts on Jun 2026

Appointments in the month

3,645

554.1 per 1,000 of 6,578 registered patients (England 535.2)

Ranked 3,149th of 5,703 practices in England for routine appointments within 7 days; 53rd of 107 in Surrey and Sussex ICB; 1,162nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,383 routine appointments, of which 53.7% took place within 7 days of being booked, 4 points below the England figure. Of 240 appointments the practice classed as clinically urgent, 92.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,383

Same day 42%1 day 4%2 to 7 days 8%8 to 14 days 3%15 to 21 days 5%22 to 28 days 20%Over 28 days 19%

Urgent appointments 240

Same day 93%1 day 2%2 to 7 days 4%8 to 14 days 0%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,645

Same day 40%1 day 3%2 to 7 days 13%8 to 14 days 11%15 to 21 days 9%22 to 28 days 11%Over 28 days 12%

Appointments with a GP 1,599

Same day 53%1 day 4%2 to 7 days 5%8 to 14 days 2%15 to 21 days 3%22 to 28 days 17%Over 28 days 16%

What the appointments were

Measure	This practice	England
Face to face	54.3%	60.1%
With a GP (rather than a nurse or other staff)	43.9%	44.5%
Same day, all appointment types	40.4%	44.7%
Missed by the patient (did not attend)	4.1%	4.3%
Appointments per 1,000 registered patients	554.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,287
General consultation, acute (urgent)	240
Planned clinics	17
Planned clinical procedures	923
Unplanned clinical activity	0
Clinical triage	25
Walk-in	0
Home and care home visits	109

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	50.6%	65.2%	94.7%	38.6%	3,657	555.7
July 2026	53.7%	56.8%	92.5%	40.4%	3,645	554.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Ashlea Medical Practice KT21 2BQ	0.4 mi	51%	65%	85%
Molebridge Practice KT22 7PZ	1.3 mi	69%	78%	97%
Ashley Centre Surgery KT18 5AQ	2 mi	55%	64%	92%
Derby Medical Centre KT19 8AG	2.1 mi	82%	89%	80%
Integrated Care Partnership - Och KT17 4BL	2.5 mi	49%	70%	82%
Oxshott Medical Practice KT22 0QL	2.6 mi	46%	62%	68%

More practices near KT21 2DP · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.