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Longcroft Clinic

5 Woodmansterne Lane, Banstead, SM7 3HH · 01737 359332
Part of Banstead Healthcare PCN in Surrey and Sussex ICB · Reigate and Banstead. NHS code H81080.

July 2026 at a glance

Routine appointments seen within 7 days
78.8%
England 58% · area 58% · ▲ 1.3 pts on Jun 2026
Routine appointments seen within 14 days
84.6%
England 77% · area 76% · ▲ 2.6 pts on Jun 2026
Urgent appointments seen the same day
17.2%
England 77% · area 79% · ▼ 3.7 pts on Jun 2026
Appointments in the month
5,835
563.2 per 1,000 of 10,361 registered patients (England 535.2)

Ranked 1,076th of 5,703 practices in England for routine appointments within 7 days; 16th of 107 in Surrey and Sussex ICB; 5,547th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,586 routine appointments, of which 78.8% took place within 7 days of being booked, 21 points above the England figure. Of 145 appointments the practice classed as clinically urgent, 17.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,586

Same day 65%1 day 5%2 to 7 days 9%8 to 14 days 6%15 to 21 days 7%22 to 28 days 5%Over 28 days 4%

Urgent appointments 145

Same day 17%1 day 10%2 to 7 days 48%8 to 14 days 13%15 to 21 days 7%22 to 28 days 3%Over 28 days 2%

All appointments 5,835

Same day 49%1 day 9%2 to 7 days 17%8 to 14 days 8%15 to 21 days 6%22 to 28 days 5%Over 28 days 5%

Appointments with a GP 3,286

Same day 67%1 day 5%2 to 7 days 9%8 to 14 days 6%15 to 21 days 6%22 to 28 days 4%Over 28 days 3%

What the appointments were

MeasureThis practiceEngland
Face to face51.8%60.1%
With a GP (rather than a nurse or other staff)56.3%44.5%
Same day, all appointment types49.2%44.7%
Missed by the patient (did not attend)2.5%4.3%
Appointments per 1,000 registered patients563.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,301
General consultation, acute (urgent)145
Planned clinics915
Planned clinical procedures758
Unplanned clinical activity0
Clinical triage1,736
Walk-in0
Home and care home visits306

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202677.5%82%20.9%49.6%5,861565.1
July 202678.8%84.6%17.2%49.2%5,835563.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Nork Clinic
SM7 1HL
1.1 mi41%67%75%
H830522.2 mi
Tattenham Health Centre
KT18 5NU
2.2 mi74%91%70%
H850182.3 mi
H856862.3 mi
H856622.4 mi

More practices near SM7 3HH · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.