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The White Practice

Rodney Road, Walton-on-Thames, KT12 3LB · 01932 228999
Part of Walton Practices Confederation PCN in Surrey and Sussex ICB · Elmbridge. NHS code H81131.

July 2026 at a glance

Routine appointments seen within 7 days
53.7%
England 58% · area 58% · ▼ 4.7 pts on Jun 2026
Routine appointments seen within 14 days
76.2%
England 77% · area 76% · ▼ 9.2 pts on Jun 2026
Urgent appointments seen the same day
87.9%
England 77% · area 79% · ▼ 2.6 pts on Jun 2026
Appointments in the month
1,370
317.9 per 1,000 of 4,309 registered patients (England 535.2)

Ranked 3,150th of 5,703 practices in England for routine appointments within 7 days; 54th of 107 in Surrey and Sussex ICB; 1,944th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 749 routine appointments, of which 53.7% took place within 7 days of being booked, 4 points below the England figure. Of 165 appointments the practice classed as clinically urgent, 87.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 749

Same day 33%1 day 4%2 to 7 days 17%8 to 14 days 23%15 to 21 days 11%22 to 28 days 4%Over 28 days 8%

Urgent appointments 165

Same day 88%1 day 5%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,370

Same day 47%1 day 5%2 to 7 days 15%8 to 14 days 16%15 to 21 days 8%22 to 28 days 3%Over 28 days 6%

Appointments with a GP 590

Same day 65%1 day 5%2 to 7 days 8%8 to 14 days 9%15 to 21 days 7%22 to 28 days 3%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face72%60.1%
With a GP (rather than a nurse or other staff)43.1%44.5%
Same day, all appointment types46.8%44.7%
Missed by the patient (did not attend)5.4%4.3%
Appointments per 1,000 registered patients317.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine749
General consultation, acute (urgent)165
Planned clinics0
Planned clinical procedures115
Unplanned clinical activity0
Clinical triage168
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202658.4%85.4%90.5%42.9%1,651382.8
July 202653.7%76.2%87.9%46.8%1,370317.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
The Yellow Practice
KT12 3LB
0 mi91%97%
The Red Practice Walton
KT12 3LB
0 mi36%58%86%
Fort House Surgery
KT12 3LD
0.1 mi34%69%95%
Ashley Medical Practice
KT12 2QY
0.2 mi72%86%93%
Hersham Surgery
KT12 4HT
1.2 mi37%55%70%
Esher Green Surgery
KT10 8BX
1.6 mi57%63%87%

More practices near KT12 3LB · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.