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Modality East Surrey Medical Practice

Wheelers Lane, Smallfield, Horley, RH6 9PT · 01342 843822
Part of Healthy Horley PCN in Surrey and Sussex ICB · Tandridge. NHS code H81638.

July 2026 at a glance

Routine appointments seen within 7 days
61.2%
England 58% · area 58% · ▼ 3.8 pts on Jun 2026
Routine appointments seen within 14 days
75.7%
England 77% · area 76% · ▼ 4.1 pts on Jun 2026
Urgent appointments seen the same day
63.1%
England 77% · area 79% · ▼ 7.2 pts on Jun 2026
Appointments in the month
28,817
636.8 per 1,000 of 45,251 registered patients (England 535.2)

Ranked 2,494th of 5,703 practices in England for routine appointments within 7 days; 41st of 107 in Surrey and Sussex ICB; 4,462nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 7,073 routine appointments, of which 61.2% took place within 7 days of being booked, 3 points above the England figure. Of 3,352 appointments the practice classed as clinically urgent, 63.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 7,073

Same day 12%1 day 12%2 to 7 days 37%8 to 14 days 14%15 to 21 days 9%22 to 28 days 9%Over 28 days 6%

Urgent appointments 3,352

Same day 63%1 day 28%2 to 7 days 8%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 28,816

Same day 45%1 day 10%2 to 7 days 20%8 to 14 days 7%15 to 21 days 6%22 to 28 days 6%Over 28 days 7%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 8,491

Same day 46%1 day 15%2 to 7 days 23%8 to 14 days 6%15 to 21 days 3%22 to 28 days 3%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face49.2%60.1%
With a GP (rather than a nurse or other staff)29.5%44.5%
Same day, all appointment types44.6%44.7%
Missed by the patient (did not attend)5.3%4.3%
Appointments per 1,000 registered patients636.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine7,073
General consultation, acute (urgent)3,352
Planned clinics2,983
Planned clinical procedures2,154
Unplanned clinical activity89
Clinical triage8,376
Walk-in0
Home and care home visits431

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202665%79.8%70.3%44.3%28,306625.8
July 202661.2%75.7%63.1%44.6%28,817636.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
H820403.9 mi
H820524 mi
H820474.3 mi
Lingfield Surgery
RH7 6ER
4.3 mi64%95%93%
H820124.6 mi
Woodlands Road Medical Centre
RH1 6EY
4.7 mi41%63%80%

More practices near RH6 9PT · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.