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Fountain Practice
Bourne Hall Health Centre, Bourne H, Chessington Road, Ewell, Epsom, KT17 1TG · 020 83942367
Part of Epsom PCN in Surrey and Sussex ICB · Epsom and Ewell. NHS code H81644.
July 2026 at a glance
Ranked 4,194th of 5,703 practices in England for routine appointments within 7 days; 76th of 107 in Surrey and Sussex ICB; 318th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,527 routine appointments, of which 41.7% took place within 7 days of being booked, 16 points below the England figure. Of 622 appointments the practice classed as clinically urgent, 97.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,527
Urgent appointments 622
All appointments 4,356
Appointments with a GP 1,921
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 46.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 44.1% | 44.5% |
| Same day, all appointment types | 34.5% | 44.7% |
| Missed by the patient (did not attend) | 2.5% | 4.3% |
| Appointments per 1,000 registered patients | 522.4 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,526 |
| General consultation, acute (urgent) | 622 |
| Planned clinics | 53 |
| Planned clinical procedures | 942 |
| Unplanned clinical activity | 417 |
| Clinical triage | 1 |
| Walk-in | 0 |
| Home and care home visits | 1 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 38.4% | 60.8% | 96.2% | 32.9% | 4,442 | 532.1 |
| July 2026 | 41.7% | 76.6% | 97.3% | 34.5% | 4,356 | 522.4 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Spring Street Surgery KT17 1TG | 0 mi | 45% | 69% | – |
| Integrated Care Partnership - Och KT17 4BL | 1.1 mi | 49% | 70% | 82% |
| Derby Medical Centre KT19 8AG | 1.2 mi | 82% | 89% | 80% |
| Ashley Centre Surgery KT18 5AQ | 1.4 mi | 55% | 64% | 92% |
| H85105 | 1.6 mi | – | – | – |
| H85063 | 1.7 mi | – | – | – |
More practices near KT17 1TG · All practices in Surrey and Sussex ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.