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Dolphins Practice
Nightingale Primary Care Centre, Butlers Green Road, Haywards Heath, RH16 4BN · 01444 414767
Part of Haywards Heath Central PCN in Surrey and Sussex ICB · Mid Sussex. NHS code H82044.
July 2026 at a glance
Ranked 2,735th of 5,703 practices in England for routine appointments within 7 days; 25th of 70 in Surrey and Sussex ICB; 2,168th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 589 routine appointments, of which 58.5% took place within 7 days of being booked, about the England figure. Of 251 appointments the practice classed as clinically urgent, 86.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 589
54 appointments had an unknown booking gap and are excluded.
Urgent appointments 251
All appointments 4,822
55 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,047
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 63.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 22.6% | 44.5% |
| Same day, all appointment types | 42.1% | 44.7% |
| Missed by the patient (did not attend) | 1.8% | 4.3% |
| Appointments per 1,000 registered patients | 464.4 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 290 |
| General consultation, acute (urgent) | 251 |
| Planned clinics | 1,349 |
| Planned clinical procedures | 934 |
| Unplanned clinical activity | 0 |
| Clinical triage | 1,263 |
| Walk-in | 0 |
| Home and care home visits | 354 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 54.6% | 59.6% | 94.2% | 44.9% | 4,894 | 466.4 |
| July 2026 | 58.5% | 62.1% | 86.5% | 42.1% | 4,877 | 464.4 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Newtons Practice RH16 3BB | 0.6 mi | 72% | 78% | 69% |
| Cuckfield Medical Centre RH17 5BQ | 1.1 mi | 54% | 69% | 94% |
| Northlands Wood Surgery RH16 3TG | 1.6 mi | 47% | 66% | 73% |
| Lindfield Medical Centre RH16 2HX | 1.7 mi | 36% | 45% | 91% |
| Meadows Surgery RH15 9XN | 3 mi | 58% | 75% | 79% |
| Brow Medical Centre RH15 9BS | 3.2 mi | 79% | 87% | 54% |
More practices near RH16 4BN · All practices in Surrey and Sussex ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.