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Willow Green Surgery

Station Road, East Preston, Littlehampton, BN16 3AH · 01903 785152
Part of Arun Integrated Care (Aic) PCN LTD in Surrey and Sussex ICB · Arun. NHS code H82059.

July 2026 at a glance

Routine appointments seen within 7 days
23.1%
England 58% · area 53% · ▲ 1.4 pts on Jun 2026
Routine appointments seen within 14 days
46.9%
England 77% · area 70% · ▲ 4.3 pts on Jun 2026
Urgent appointments seen the same day
72.4%
England 77% · area 78% · no change on Jun 2026
Appointments in the month
10,282
853.7 per 1,000 of 12,044 registered patients (England 535.2)

Ranked 5,433rd of 5,703 practices in England for routine appointments within 7 days; 63rd of 70 in Surrey and Sussex ICB; 3,803rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,627 routine appointments, of which 23.1% took place within 7 days of being booked, 35 points below the England figure. Of 1,275 appointments the practice classed as clinically urgent, 72.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,627

Same day 7%1 day 3%2 to 7 days 13%8 to 14 days 24%15 to 21 days 25%22 to 28 days 16%Over 28 days 12%

Urgent appointments 1,275

Same day 72%1 day 6%2 to 7 days 9%8 to 14 days 7%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

All appointments 10,282

Same day 51%1 day 4%2 to 7 days 8%8 to 14 days 10%15 to 21 days 13%22 to 28 days 7%Over 28 days 6%

Appointments with a GP 2,125

Same day 56%1 day 5%2 to 7 days 8%8 to 14 days 8%15 to 21 days 6%22 to 28 days 9%Over 28 days 7%

What the appointments were

MeasureThis practiceEngland
Face to face46.5%60.1%
With a GP (rather than a nurse or other staff)20.7%44.5%
Same day, all appointment types51.5%44.7%
Missed by the patient (did not attend)1.8%4.3%
Appointments per 1,000 registered patients853.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,627
General consultation, acute (urgent)1,275
Planned clinics383
Planned clinical procedures1,133
Unplanned clinical activity250
Clinical triage2,799
Walk-in0
Home and care home visits26

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202621.7%42.6%72.4%47.6%10,783891
July 202623.1%46.9%72.4%51.5%10,282853.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Westcourt Medical Centre
BN16 3NX
1 mi36%55%89%
Park Surgery
BN17 6BF
1.8 mi34%71%92%
Barn Surgery
BN12 5HJ
1.9 mi96%99%94%
Acf Medical Group
BN17 5JR
2.1 mi61%73%71%
Strand Medical Group
BN12 6FA
3.5 mi97%100%51%
Cornerways Surgery
BN11 5RZ
3.8 mi92%96%91%

More practices near BN16 3AH · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.