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The Croft Surgery

Barnham Road, Eastergate, Chichester, PO20 3RP · 01243 543240
Part of Bognor Community Partnership PCN in Surrey and Sussex ICB · Arun. NHS code H82077.

July 2026 at a glance

Routine appointments seen within 7 days
17%
England 58% · area 53% · ▲ 3 pts on Jun 2026
Routine appointments seen within 14 days
25.2%
England 77% · area 70% · ▲ 4.9 pts on Jun 2026
Urgent appointments seen the same day
95.3%
England 77% · area 78% · ▼ 1.1 pts on Jun 2026
Appointments in the month
7,217
519.1 per 1,000 of 13,902 registered patients (England 535.2)

Ranked 5,613th of 5,703 practices in England for routine appointments within 7 days; 68th of 70 in Surrey and Sussex ICB; 642nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,028 routine appointments, of which 17% took place within 7 days of being booked, 41 points below the England figure. Of 1,736 appointments the practice classed as clinically urgent, 95.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,028

Same day 3%1 day 3%2 to 7 days 10%8 to 14 days 8%15 to 21 days 10%22 to 28 days 33%Over 28 days 32%

Urgent appointments 1,736

Same day 95%1 day 1%2 to 7 days 1%8 to 14 days 1%15 to 21 days 0%22 to 28 days 1%Over 28 days 1%

All appointments 7,216

Same day 30%1 day 4%2 to 7 days 14%8 to 14 days 12%15 to 21 days 12%22 to 28 days 14%Over 28 days 15%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,541

Same day 56%1 day 2%2 to 7 days 5%8 to 14 days 3%15 to 21 days 5%22 to 28 days 15%Over 28 days 14%

What the appointments were

MeasureThis practiceEngland
Face to face63.3%60.1%
With a GP (rather than a nurse or other staff)35.2%44.5%
Same day, all appointment types29.6%44.7%
Missed by the patient (did not attend)3.9%4.3%
Appointments per 1,000 registered patients519.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,028
General consultation, acute (urgent)1,736
Planned clinics982
Planned clinical procedures2,548
Unplanned clinical activity0
Clinical triage292
Walk-in0
Home and care home visits75

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202614%20.3%96.4%33.1%7,356530.2
July 202617%25.2%95.3%29.6%7,217519.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Avisford Medical Group
BN18 0DU
2.3 mi55%58%79%
Tangmere Medical Centre
PO20 2HS
2.7 mi28%33%79%
Bersted Green Surgery
PO22 9TD
3.2 mi39%64%68%
Flansham Park Health Centre
PO22 6DH
3.4 mi38%49%81%
Arundel Surgery
BN18 9HG
4 mi50%65%84%
Bognor Medical Centre
PO21 1UT
4.1 mi64%88%87%

More practices near PO20 3RP · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.