GPWaits

HomeSurrey and Sussex ICB › The Orchard Surgery

The Orchard Surgery

Penstone Park, Lancing, BN15 9AG · 01903 875900
Part of Lancing and Sompting PCN in Surrey and Sussex ICB · Adur. NHS code H82096.

July 2026 at a glance

Routine appointments seen within 7 days
77.6%
England 58% · area 53% · ▲ 6 pts on Jun 2026
Routine appointments seen within 14 days
87.3%
England 77% · area 70% · ▲ 5.3 pts on Jun 2026
Urgent appointments seen the same day
97.6%
England 77% · area 78% · ▲ 4.9 pts on Jun 2026
Appointments in the month
2,713
502.6 per 1,000 of 5,398 registered patients (England 535.2)

Ranked 1,164th of 5,703 practices in England for routine appointments within 7 days; 11th of 70 in Surrey and Sussex ICB; 278th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,452 routine appointments, of which 77.6% took place within 7 days of being booked, 19 points above the England figure. Of 169 appointments the practice classed as clinically urgent, 97.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,452

Same day 58%1 day 8%2 to 7 days 11%8 to 14 days 10%15 to 21 days 4%22 to 28 days 3%Over 28 days 6%

Urgent appointments 169

Same day 98%1 day 1%2 to 7 days 1%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,712

Same day 46%1 day 7%2 to 7 days 14%8 to 14 days 16%15 to 21 days 5%22 to 28 days 4%Over 28 days 8%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,359

Same day 68%1 day 4%2 to 7 days 8%8 to 14 days 8%15 to 21 days 3%22 to 28 days 2%Over 28 days 7%

What the appointments were

MeasureThis practiceEngland
Face to face60.4%60.1%
With a GP (rather than a nurse or other staff)50.1%44.5%
Same day, all appointment types45.6%44.7%
Missed by the patient (did not attend)2.5%4.3%
Appointments per 1,000 registered patients502.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,452
General consultation, acute (urgent)169
Planned clinics242
Planned clinical procedures628
Unplanned clinical activity0
Clinical triage40
Walk-in0
Home and care home visits24

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202671.6%82%92.7%40.4%2,630483.9
July 202677.6%87.3%97.6%45.6%2,713502.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
New Pond Row Surgery
BN15 8AN
0.2 mi33%33%
Ball Tree Surgery
BN15 9UX
0.7 mi51%68%84%
Selden Medical Centre
BN11 2LL
1.8 mi24%57%75%
Broadwater Medical Centre
BN14 8JE
2.2 mi83%90%66%
Adur Health Partnership
BN43 5US
2.2 mi37%51%85%
Victoria Road Surgery
BN11 1XE
2.4 mi44%73%81%

More practices near BN15 9AG · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.