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Ouse Valley Practice

London Road, Handcross, Haywards Heath, RH17 6HB · 01444 405750
Part of Haywards Heath Villages PCN in Surrey and Sussex ICB · Mid Sussex. NHS code H82615.

July 2026 at a glance

Routine appointments seen within 7 days

45.7%

England 58% · area 53% · ▲ 17.3 pts on Jun 2026

Routine appointments seen within 14 days

74.6%

England 77% · area 70% · ▲ 15.6 pts on Jun 2026

Urgent appointments seen the same day

81.5%

England 77% · area 78% · ▲ 5.2 pts on Jun 2026

Appointments in the month

6,363

637.1 per 1,000 of 9,988 registered patients (England 535.2)

Ranked 3,843rd of 5,703 practices in England for routine appointments within 7 days; 39th of 70 in Surrey and Sussex ICB; 2,875th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,232 routine appointments, of which 45.7% took place within 7 days of being booked, 12 points below the England figure. Of 957 appointments the practice classed as clinically urgent, 81.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,232

Same day 11%1 day 6%2 to 7 days 28%8 to 14 days 29%15 to 21 days 15%22 to 28 days 3%Over 28 days 7%

Urgent appointments 957

Same day 82%1 day 5%2 to 7 days 7%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 6,363

Same day 43%1 day 9%2 to 7 days 14%8 to 14 days 15%15 to 21 days 7%22 to 28 days 4%Over 28 days 8%

Appointments with a GP 3,448

Same day 56%1 day 12%2 to 7 days 11%8 to 14 days 10%15 to 21 days 6%22 to 28 days 2%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	75.8%	60.1%
With a GP (rather than a nurse or other staff)	54.2%	44.5%
Same day, all appointment types	43.4%	44.7%
Missed by the patient (did not attend)	1.7%	4.3%
Appointments per 1,000 registered patients	637.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,040
General consultation, acute (urgent)	957
Planned clinics	107
Planned clinical procedures	1,336
Unplanned clinical activity	0
Clinical triage	772
Walk-in	0
Home and care home visits	193

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	28.4%	59%	76.3%	42.1%	6,196	619.2
July 2026	45.7%	74.6%	81.5%	43.4%	6,363	637.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Coachmans Medical Practice RH11 9JA	2.5 mi	39%	71%	64%
Southgate Medical Group RH10 6TE	2.9 mi	36%	45%	95%
Woodlands&clerklands Partnership RH10 5BW	3.1 mi	63%	89%	88%
Bewbush Medical Centre RH11 8XT	3.2 mi	–	–	–
Gossops Green Medical Ctr RH11 8TY	3.3 mi	91%	99%	63%
Furnace Green Surgery RH10 6JN	3.5 mi	35%	46%	85%

More practices near RH17 6HB · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.