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Portland Medical Centre

184 Portland Road, South Norwood, London, SE25 4QB · 02086 62133
Part of Keston Moorings & Parkside PCN in South West London ICB · Croydon. NHS code H83001.

July 2026 at a glance

Routine appointments seen within 7 days

80.6%

England 58% · area 61% · ▲ 2.8 pts on Jun 2026

Routine appointments seen within 14 days

85.9%

England 77% · area 82% · ▲ 4.6 pts on Jun 2026

Urgent appointments seen the same day

–

England 77% · area 73% · on Jun 2026 · small numbers

Appointments in the month

4,615

303.3 per 1,000 of 15,217 registered patients (England 535.2)

Ranked 929th of 5,703 practices in England for routine appointments within 7 days; 27th of 158 in South West London ICB. 1st is fastest.

In July 2026 the practice recorded 2,442 routine appointments, of which 80.6% took place within 7 days of being booked, 22 points above the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,442

Same day 68%1 day 5%2 to 7 days 8%8 to 14 days 5%15 to 21 days 8%22 to 28 days 3%Over 28 days 3%

Urgent appointments 0

No appointments recorded.

All appointments 4,615

Same day 43%1 day 5%2 to 7 days 15%8 to 14 days 13%15 to 21 days 10%22 to 28 days 6%Over 28 days 8%

Appointments with a GP 1,503

Same day 72%1 day 4%2 to 7 days 6%8 to 14 days 3%15 to 21 days 4%22 to 28 days 5%Over 28 days 7%

What the appointments were

Measure	This practice	England
Face to face	67.6%	60.1%
With a GP (rather than a nurse or other staff)	32.6%	44.5%
Same day, all appointment types	43.1%	44.7%
Missed by the patient (did not attend)	9.8%	4.3%
Appointments per 1,000 registered patients	303.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,442
General consultation, acute (urgent)	0
Planned clinics	787
Planned clinical procedures	670
Unplanned clinical activity	47
Clinical triage	216
Walk-in	0
Home and care home visits	31

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	77.8%	81.3%	57.1%	43.6%	3,894	255.8
July 2026	80.6%	85.9%	–	43.1%	4,615	303.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Country Park Practice SE25 5NT	0.1 mi	39%	70%	42%
Denmark Road Surgery SE25 5NT	0.1 mi	28%	57%	71%
Ashburton Park Medical Centre CR0 7AG	0.6 mi	76%	89%	57%
Northway Road Surgery CR0 6JJ	0.7 mi	61%	91%	40%
South Norwood Hill Medical Centre SE25 6BY	0.9 mi	57%	96%	88%
Selhurst Medical Centre SE25 5QA	1 mi	37%	79%	41%

More practices near SE25 4QB · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.