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Hartland Way Surgery

1 Hartland Way, Croydon, CR0 8RG · 020 87777215
Part of Croydon GP Super Network PCN in South West London ICB · Croydon. NHS code H83029.

July 2026 at a glance

Routine appointments seen within 7 days

55.2%

England 58% · area 61% · ▼ 3 pts on Jun 2026

Routine appointments seen within 14 days

72.4%

England 77% · area 82% · ▼ 5.7 pts on Jun 2026

Urgent appointments seen the same day

89.9%

England 77% · area 73% · ▼ 0.3 pts on Jun 2026

Appointments in the month

2,615

534.5 per 1,000 of 4,892 registered patients (England 535.2)

Ranked 3,020th of 5,703 practices in England for routine appointments within 7 days; 97th of 158 in South West London ICB; 1,633rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 417 routine appointments, of which 55.2% took place within 7 days of being booked, 3 points below the England figure. Of 465 appointments the practice classed as clinically urgent, 89.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 417

Same day 6%1 day 10%2 to 7 days 39%8 to 14 days 17%15 to 21 days 12%22 to 28 days 11%Over 28 days 5%

Urgent appointments 465

Same day 90%1 day 1%2 to 7 days 3%8 to 14 days 2%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

All appointments 2,615

Same day 55%1 day 4%2 to 7 days 15%8 to 14 days 9%15 to 21 days 5%22 to 28 days 4%Over 28 days 9%

Appointments with a GP 1,371

Same day 68%1 day 4%2 to 7 days 14%8 to 14 days 6%15 to 21 days 4%22 to 28 days 3%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	53.1%	60.1%
With a GP (rather than a nurse or other staff)	52.4%	44.5%
Same day, all appointment types	54.7%	44.7%
Missed by the patient (did not attend)	2.9%	4.3%
Appointments per 1,000 registered patients	534.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	417
General consultation, acute (urgent)	465
Planned clinics	321
Planned clinical procedures	402
Unplanned clinical activity	0
Clinical triage	963
Walk-in	0
Home and care home visits	11

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	58.2%	78.1%	90.2%	55.8%	2,767	565.7
July 2026	55.2%	72.4%	89.9%	54.7%	2,615	534.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Shirley Medical Centre CR0 8BH	0.1 mi	64%	85%	59%
Broom Road Medical Practice CR0 8NG	0.7 mi	57%	87%	33%
G84607	1 mi	–	–	–
Ashburton Park Medical Centre CR0 7AG	1.1 mi	76%	89%	57%
Stovell House Surgery CR0 6AH	1.3 mi	93%	100%	92%
G84015	1.4 mi	–	–	–

More practices near CR0 8RG · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.