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Paradise Road Surgery

Paradise Road Practice, 37 Paradise Road, Richmond, TW9 1SA · 020 89402423
Part of Richmond PCN in South West London ICB · Richmond upon Thames. NHS code H84014.

July 2026 at a glance

Routine appointments seen within 7 days
64.6%
England 58% · area 61% · ▲ 11.8 pts on Jun 2026
Routine appointments seen within 14 days
91.7%
England 77% · area 82% · ▲ 0.5 pts on Jun 2026
Urgent appointments seen the same day
91.4%
England 77% · area 73% · ▼ 2.1 pts on Jun 2026
Appointments in the month
1,225
506.6 per 1,000 of 2,418 registered patients (England 535.2)

Ranked 2,169th of 5,703 practices in England for routine appointments within 7 days; 65th of 158 in South West London ICB; 1,362nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 539 routine appointments, of which 64.6% took place within 7 days of being booked, 6 points above the England figure. Of 81 appointments the practice classed as clinically urgent, 91.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 539

Same day 33%1 day 5%2 to 7 days 26%8 to 14 days 27%15 to 21 days 5%22 to 28 days 1%Over 28 days 3%

Urgent appointments 81

Same day 91%1 day 5%2 to 7 days 2%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,225

Same day 52%1 day 6%2 to 7 days 22%8 to 14 days 14%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

Appointments with a GP 895

Same day 62%1 day 6%2 to 7 days 16%8 to 14 days 14%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face46.9%60.1%
With a GP (rather than a nurse or other staff)73.1%44.5%
Same day, all appointment types51.7%44.7%
Missed by the patient (did not attend)2.9%4.3%
Appointments per 1,000 registered patients506.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine539
General consultation, acute (urgent)81
Planned clinics0
Planned clinical procedures181
Unplanned clinical activity0
Clinical triage30
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202652.8%91.2%93.5%51.2%1,245506.9
July 202664.6%91.7%91.4%51.7%1,225506.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Vineyard Surgery
TW10 6PP
0.1 mi81%94%42%
Parkshot Medical Practice
TW9 2RG
0.2 mi25%79%94%
Seymour House Surgery
TW9 1UU
0.4 mi80%92%77%
Twickenham Park Surgery
TW1 2AR
0.7 mi71%97%97%
E850070.9 mi
Richmond Lock Surgery
TW1 1PS
1 mi41%80%96%

More practices near TW9 1SA · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.