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Orchard Practice

Gosbury Hill Health Centre, Orchard Gardens, Chessington, KT9 1AG · 020 83979494
Part of Canbury Churchill Orchard Berrylands PCN in South West London ICB · Kingston upon Thames. NHS code H84034.

July 2026 at a glance

Routine appointments seen within 7 days

63.4%

England 58% · area 61% · ▲ 4.6 pts on Jun 2026

Routine appointments seen within 14 days

70.9%

England 77% · area 82% · ▲ 3.5 pts on Jun 2026

Urgent appointments seen the same day

97.6%

England 77% · area 73% · ▲ 3 pts on Jun 2026

Appointments in the month

4,484

530.8 per 1,000 of 8,448 registered patients (England 535.2)

Ranked 2,295th of 5,703 practices in England for routine appointments within 7 days; 69th of 158 in South West London ICB; 279th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,215 routine appointments, of which 63.4% took place within 7 days of being booked, 5 points above the England figure. Of 925 appointments the practice classed as clinically urgent, 97.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,215

Same day 18%1 day 8%2 to 7 days 37%8 to 14 days 8%15 to 21 days 19%22 to 28 days 10%Over 28 days 1%

Urgent appointments 925

Same day 98%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,484

Same day 55%1 day 7%2 to 7 days 21%8 to 14 days 6%15 to 21 days 6%22 to 28 days 4%Over 28 days 1%

Appointments with a GP 2,668

Same day 60%1 day 5%2 to 7 days 17%8 to 14 days 3%15 to 21 days 9%22 to 28 days 6%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	73.1%	60.1%
With a GP (rather than a nurse or other staff)	59.5%	44.5%
Same day, all appointment types	54.6%	44.7%
Missed by the patient (did not attend)	4.7%	4.3%
Appointments per 1,000 registered patients	530.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,215
General consultation, acute (urgent)	925
Planned clinics	439
Planned clinical procedures	631
Unplanned clinical activity	0
Clinical triage	882
Walk-in	0
Home and care home visits	17

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	58.8%	67.4%	94.6%	53.4%	4,423	523.8
July 2026	63.4%	70.9%	97.6%	54.6%	4,484	530.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Chessington Park Surgery KT9 2GY	0.8 mi	28%	37%	85%
Hook Surgery KT9 2GY	0.8 mi	91%	99%	94%
Red Lion Road Surgery KT6 7QG	1.1 mi	100%	100%	–
H81086	1.4 mi	–	–	–
Claremont Medical Centre KT6 6BS	1.5 mi	71%	92%	88%
Central Surgery KT6 6EZ	1.5 mi	29%	56%	87%

More practices near KT9 1AG · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.