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West Barnes Surgery

229 West Barnes Lane, New Malden, KT3 6JD · 020 83361773
Part of New Malden & Worcester Park PCN in South West London ICB · Merton. NHS code H85055.

July 2026 at a glance

Routine appointments seen within 7 days

46.6%

England 58% · area 61% · ▲ 6.8 pts on Jun 2026

Routine appointments seen within 14 days

70.4%

England 77% · area 82% · ▲ 6.1 pts on Jun 2026

Urgent appointments seen the same day

89.6%

England 77% · area 73% · ▲ 1.8 pts on Jun 2026

Appointments in the month

3,126

436.7 per 1,000 of 7,158 registered patients (England 535.2)

Ranked 3,755th of 5,703 practices in England for routine appointments within 7 days; 117th of 158 in South West London ICB; 1,674th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 670 routine appointments, of which 46.6% took place within 7 days of being booked, 11 points below the England figure. Of 537 appointments the practice classed as clinically urgent, 89.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 670

Same day 6%1 day 9%2 to 7 days 32%8 to 14 days 24%15 to 21 days 13%22 to 28 days 9%Over 28 days 8%

Urgent appointments 537

Same day 90%1 day 4%2 to 7 days 4%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,126

Same day 40%1 day 7%2 to 7 days 24%8 to 14 days 14%15 to 21 days 6%22 to 28 days 5%Over 28 days 5%

Appointments with a GP 2,042

Same day 56%1 day 6%2 to 7 days 15%8 to 14 days 10%15 to 21 days 6%22 to 28 days 4%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	59%	60.1%
With a GP (rather than a nurse or other staff)	65.3%	44.5%
Same day, all appointment types	39.7%	44.7%
Missed by the patient (did not attend)	4.5%	4.3%
Appointments per 1,000 registered patients	436.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	670
General consultation, acute (urgent)	537
Planned clinics	781
Planned clinical procedures	55
Unplanned clinical activity	0
Clinical triage	675
Walk-in	0
Home and care home visits	6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	39.8%	64.3%	87.8%	40.9%	2,906	406.9
July 2026	46.6%	70.4%	89.6%	39.7%	3,126	436.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Grand Drive Surgery SW20 9EA	0.4 mi	29%	77%	96%
Holmwood Corner Surgery KT3 6DR	0.9 mi	38%	46%	87%
Lambton Road Medical Practice SW20 0LW	0.9 mi	47%	64%	24%
Roselawn Surgery KT3 6AA	0.9 mi	49%	92%	89%
James O'riordan Medical Centre SM3 9HE	1.2 mi	80%	94%	92%
Stonecot Surgery SM3 9EY	1.3 mi	90%	100%	81%

More practices near KT3 6JD · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.