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Westbourne Medical Centre

Milburn Road, Westbourne, Bournemouth, BH4 9HJ · 01202 752550
Part of Poole Bay & Bournemouth PCN in Dorset ICB · Bournemouth, Christchurch and Poole. NHS code J81014.

July 2026 at a glance

Routine appointments seen within 7 days

38.8%

England 58% · area 39% · ▼ 3.2 pts on Jun 2026

Routine appointments seen within 14 days

50.8%

England 77% · area 59% · ▼ 4.6 pts on Jun 2026

Urgent appointments seen the same day

64.1%

England 77% · area 71% · ▼ 3.3 pts on Jun 2026

Appointments in the month

13,109

625.8 per 1,000 of 20,946 registered patients (England 535.2)

Ranked 4,448th of 5,703 practices in England for routine appointments within 7 days; 29th of 66 in Dorset ICB; 4,404th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,035 routine appointments, of which 38.8% took place within 7 days of being booked, 19 points below the England figure. Of 1,972 appointments the practice classed as clinically urgent, 64.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,035

Same day 18%1 day 6%2 to 7 days 15%8 to 14 days 12%15 to 21 days 13%22 to 28 days 12%Over 28 days 25%

2 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,972

Same day 64%1 day 7%2 to 7 days 10%8 to 14 days 6%15 to 21 days 5%22 to 28 days 4%Over 28 days 4%

All appointments 13,107

Same day 46%1 day 4%2 to 7 days 12%8 to 14 days 9%15 to 21 days 11%22 to 28 days 6%Over 28 days 11%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,906

Same day 36%1 day 6%2 to 7 days 16%8 to 14 days 9%15 to 21 days 9%22 to 28 days 8%Over 28 days 17%

What the appointments were

Measure	This practice	England
Face to face	38.1%	60.1%
With a GP (rather than a nurse or other staff)	37.4%	44.5%
Same day, all appointment types	45.7%	44.7%
Missed by the patient (did not attend)	1.8%	4.3%
Appointments per 1,000 registered patients	625.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,037
General consultation, acute (urgent)	1,972
Planned clinics	546
Planned clinical procedures	1,932
Unplanned clinical activity	0
Clinical triage	3,625
Walk-in	0
Home and care home visits	108

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	42%	55.4%	67.4%	47.4%	12,982	619.8
July 2026	38.8%	50.8%	64.1%	45.7%	13,109	625.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Village Surgery BH12 5BF	1.2 mi	20%	27%	–
The Banks & Bearwood Medical Centre BH3 7AT	1.5 mi	26%	52%	84%
Shore Medical BH14 0DJ	1.7 mi	48%	60%	69%
Talbot Medical Centre BH10 4BX	1.7 mi	32%	48%	41%
The Panton Practice BH1 3EG	1.8 mi	73%	81%	95%
Denmark Road Medical Centre BH9 1PB	2 mi	28%	76%	97%

More practices near BH4 9HJ · All practices in Dorset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.