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Highcliffe Medical Centre

248 Lymington Road, Highcliffe, Christchurch, BH23 5ET · 01425 272203
Part of Christchurch PCN in Dorset ICB · Bournemouth, Christchurch and Poole. NHS code J81028.

July 2026 at a glance

Routine appointments seen within 7 days

33%

England 58% · area 39% · ▼ 2.3 pts on Jun 2026

Routine appointments seen within 14 days

43.6%

England 77% · area 59% · ▼ 2.2 pts on Jun 2026

Urgent appointments seen the same day

87.1%

England 77% · area 71% · ▼ 1.5 pts on Jun 2026

Appointments in the month

13,668

892.5 per 1,000 of 15,314 registered patients (England 535.2)

Ranked 4,898th of 5,703 practices in England for routine appointments within 7 days; 34th of 66 in Dorset ICB; 2,082nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,310 routine appointments, of which 33% took place within 7 days of being booked, 25 points below the England figure. Of 1,206 appointments the practice classed as clinically urgent, 87.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,310

Same day 16%1 day 5%2 to 7 days 12%8 to 14 days 11%15 to 21 days 15%22 to 28 days 29%Over 28 days 13%

Urgent appointments 1,206

Same day 87%1 day 5%2 to 7 days 5%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 13,660

Same day 46%1 day 5%2 to 7 days 8%8 to 14 days 6%15 to 21 days 10%22 to 28 days 14%Over 28 days 11%

8 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,875

Same day 62%1 day 5%2 to 7 days 5%8 to 14 days 1%15 to 21 days 6%22 to 28 days 16%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	45.6%	60.1%
With a GP (rather than a nurse or other staff)	28.4%	44.5%
Same day, all appointment types	46.4%	44.7%
Missed by the patient (did not attend)	1.8%	4.3%
Appointments per 1,000 registered patients	892.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,310
General consultation, acute (urgent)	1,206
Planned clinics	1,314
Planned clinical procedures	1,073
Unplanned clinical activity	41
Clinical triage	3,661
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	35.3%	45.8%	88.6%	48.7%	13,264	866.4
July 2026	33%	43.6%	87.1%	46.4%	13,668	892.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
J82007	2.2 mi	–	–	–
Christchurch Medical Practice BH23 3AF	2.5 mi	23%	35%	38%
Farmhouse Surgery BH23 3AF	2.5 mi	32%	42%	71%
J82151	3.2 mi	–	–	–
Stour Surgery BH23 1PA	3.5 mi	58%	82%	84%
Grove Surgery BH23 2FQ	3.9 mi	50%	72%	93%

More practices near BH23 5ET · All practices in Dorset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.