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Crescent Providence Surgery

12-14 Walpole Road, Bournemouth, BH1 4HA · 01202 395195
Part of South Coastal Medical Group PCN in Dorset ICB · Bournemouth, Christchurch and Poole. NHS code J81634.

July 2026 at a glance

Routine appointments seen within 7 days

31.4%

England 58% · area 39% · ▲ 1.5 pts on Jun 2026

Routine appointments seen within 14 days

73.5%

England 77% · area 59% · ▲ 5.9 pts on Jun 2026

Urgent appointments seen the same day

84.2%

England 77% · area 71% · ▲ 5.7 pts on Jun 2026

Appointments in the month

6,451

471.9 per 1,000 of 13,669 registered patients (England 535.2)

Ranked 4,991st of 5,703 practices in England for routine appointments within 7 days; 38th of 66 in Dorset ICB; 2,524th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,510 routine appointments, of which 31.4% took place within 7 days of being booked, 27 points below the England figure. Of 1,469 appointments the practice classed as clinically urgent, 84.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,510

Same day 7%1 day 3%2 to 7 days 21%8 to 14 days 42%15 to 21 days 13%22 to 28 days 7%Over 28 days 6%

Urgent appointments 1,469

Same day 84%1 day 4%2 to 7 days 5%8 to 14 days 2%15 to 21 days 2%22 to 28 days 1%Over 28 days 2%

All appointments 6,451

Same day 38%1 day 4%2 to 7 days 14%8 to 14 days 21%15 to 21 days 11%22 to 28 days 7%Over 28 days 6%

Appointments with a GP 2,453

Same day 42%1 day 4%2 to 7 days 15%8 to 14 days 27%15 to 21 days 5%22 to 28 days 4%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	54.3%	60.1%
With a GP (rather than a nurse or other staff)	38%	44.5%
Same day, all appointment types	38.1%	44.7%
Missed by the patient (did not attend)	4.7%	4.3%
Appointments per 1,000 registered patients	471.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,510
General consultation, acute (urgent)	1,469
Planned clinics	284
Planned clinical procedures	617
Unplanned clinical activity	0
Clinical triage	446
Walk-in	290
Home and care home visits	15

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	29.9%	67.6%	78.5%	35.6%	6,300	455
July 2026	31.4%	73.5%	84.2%	38.1%	6,451	471.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Shelley Manor Holdenhurst Medical Centre BH5 1LX	0.5 mi	35%	45%	78%
The Panton Practice BH1 3EG	0.9 mi	73%	81%	95%
Littledown Surgery BH7 7BU	1.1 mi	84%	87%	81%
St Albans Medical Centre BH8 9EW	1.2 mi	24%	42%	84%
Beaufort Road Surgery BH6 5AJ	1.3 mi	24%	30%	87%
Southbourne Practice BH6 5BF	1.4 mi	15%	20%	12%

More practices near BH1 4HA · All practices in Dorset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.