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Charlton Hill Surgery

Charlton Road, Andover, SP10 3JY · 01264 337979
Part of Andover PCN in Hampshire and Isle of Wight ICB · Test Valley. NHS code J82025.

July 2026 at a glance

Routine appointments seen within 7 days

48%

England 58% · area 56% · ▲ 10.9 pts on Jun 2026

Routine appointments seen within 14 days

63.1%

England 77% · area 72% · ▲ 5.4 pts on Jun 2026

Urgent appointments seen the same day

89.5%

England 77% · area 81% · ▼ 1 pts on Jun 2026

Appointments in the month

5,874

371.1 per 1,000 of 15,828 registered patients (England 535.2)

Ranked 3,615th of 5,703 practices in England for routine appointments within 7 days; 64th of 131 in Hampshire and Isle of Wight ICB; 1,692nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,367 routine appointments, of which 48% took place within 7 days of being booked, 10 points below the England figure. Of 1,413 appointments the practice classed as clinically urgent, 89.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,367

Same day 11%1 day 9%2 to 7 days 28%8 to 14 days 15%15 to 21 days 14%22 to 28 days 13%Over 28 days 10%

Urgent appointments 1,413

Same day 90%1 day 4%2 to 7 days 2%8 to 14 days 1%15 to 21 days 1%22 to 28 days 2%Over 28 days 0%

All appointments 5,874

Same day 37%1 day 5%2 to 7 days 17%8 to 14 days 11%15 to 21 days 10%22 to 28 days 10%Over 28 days 9%

Appointments with a GP 2,951

Same day 40%1 day 5%2 to 7 days 9%8 to 14 days 8%15 to 21 days 12%22 to 28 days 13%Over 28 days 12%

What the appointments were

Measure	This practice	England
Face to face	72.3%	60.1%
With a GP (rather than a nurse or other staff)	50.2%	44.5%
Same day, all appointment types	36.9%	44.7%
Missed by the patient (did not attend)	3.9%	4.3%
Appointments per 1,000 registered patients	371.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,367
General consultation, acute (urgent)	1,413
Planned clinics	1,524
Planned clinical procedures	756
Unplanned clinical activity	0
Clinical triage	502
Walk-in	0
Home and care home visits	11

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	37.1%	57.7%	90.5%	38.5%	5,806	367.1
July 2026	48%	63.1%	89.5%	36.9%	5,874	371.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Andover Health Centre Medical Pract SP10 3LD	0.1 mi	27%	57%	90%
St Mary's Surgery SP10 1DP	0.7 mi	43%	54%	96%
Adelaide Medical Centre SP10 1HA	0.9 mi	48%	82%	81%
Shepherds Spring Medical Centre SP10 5DE	1.2 mi	38%	56%	70%
J83014	6.1 mi	–	–	–
Whitchurch Surgery RG28 7AE	6.7 mi	68%	89%	94%

More practices near SP10 3JY · All practices in Hampshire and Isle of Wight ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.