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University Health Service Southampton

Building 48, University of Southampton, Southampton, SO17 1BJ · 02380 557531
Part of Southampton North PCN in Hampshire and Isle of Wight ICB · Southampton. NHS code J82080.

July 2026 at a glance

Routine appointments seen within 7 days
54%
England 58% · area 56% · ▲ 5 pts on Jun 2026
Routine appointments seen within 14 days
76.9%
England 77% · area 72% · ▲ 16.2 pts on Jun 2026
Urgent appointments seen the same day
87.8%
England 77% · area 81% · ▼ 0.3 pts on Jun 2026
Appointments in the month
7,035
189.3 per 1,000 of 37,162 registered patients (England 535.2)

Ranked 3,130th of 5,703 practices in England for routine appointments within 7 days; 51st of 131 in Hampshire and Isle of Wight ICB; 1,966th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,376 routine appointments, of which 54% took place within 7 days of being booked, 4 points below the England figure. Of 1,275 appointments the practice classed as clinically urgent, 87.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,376

Same day 27%1 day 14%2 to 7 days 13%8 to 14 days 23%15 to 21 days 14%22 to 28 days 6%Over 28 days 3%

Urgent appointments 1,275

Same day 88%1 day 5%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,028

Same day 37%1 day 10%2 to 7 days 12%8 to 14 days 19%15 to 21 days 14%22 to 28 days 5%Over 28 days 3%

7 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,173

Same day 46%1 day 12%2 to 7 days 9%8 to 14 days 16%15 to 21 days 11%22 to 28 days 4%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face66.7%60.1%
With a GP (rather than a nurse or other staff)59.4%44.5%
Same day, all appointment types36.8%44.7%
Missed by the patient (did not attend)4.5%4.3%
Appointments per 1,000 registered patients189.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine3,363
General consultation, acute (urgent)1,275
Planned clinics46
Planned clinical procedures1,472
Unplanned clinical activity39
Clinical triage0
Walk-in0
Home and care home visits56

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202649%60.7%88.1%34.3%7,750206.6
July 202654%76.9%87.8%36.8%7,035189.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Burgess Road Surgery
SO16 3BD
0.6 mi20%27%93%
Stoneham Lane Surgery
SO16 2JA
0.8 mi24%35%91%
Alma Road Surgery
SO14 6UX
0.9 mi57%84%70%
Walnut Tree Surgery
SO15 2HQ
1.4 mi51%72%88%
Homeless Healthcare Team
SO14 0LT
1.4 mi94%99%25%
Aldermoor Surgery
SO16 5ST
1.4 mi82%98%95%

More practices near SO17 1BJ · All practices in Hampshire and Isle of Wight ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.