GPWaits

HomeHampshire and Isle of Wight ICB › New Horizons Medical Partnership

New Horizons Medical Partnership

1 Hazel Farm Road, Totton, Southampton, SO40 8WU · 023 80663839
Part of Totton PCN in Hampshire and Isle of Wight ICB · New Forest. NHS code J82112.

July 2026 at a glance

Routine appointments seen within 7 days
65.1%
England 58% · area 56% · ▼ 2.3 pts on Jun 2026
Routine appointments seen within 14 days
89.5%
England 77% · area 72% · ▼ 2.4 pts on Jun 2026
Urgent appointments seen the same day
93.6%
England 77% · area 81% · ▼ 0.2 pts on Jun 2026
Appointments in the month
9,077
397.2 per 1,000 of 22,855 registered patients (England 535.2)

Ranked 2,133rd of 5,703 practices in England for routine appointments within 7 days; 33rd of 131 in Hampshire and Isle of Wight ICB; 947th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,557 routine appointments, of which 65.1% took place within 7 days of being booked, 7 points above the England figure. Of 1,927 appointments the practice classed as clinically urgent, 93.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,557

Same day 20%1 day 7%2 to 7 days 39%8 to 14 days 25%15 to 21 days 5%22 to 28 days 3%Over 28 days 1%

42 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,927

Same day 94%1 day 4%2 to 7 days 2%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 9,022

Same day 37%1 day 6%2 to 7 days 26%8 to 14 days 15%15 to 21 days 9%22 to 28 days 4%Over 28 days 3%

55 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,341

Same day 44%1 day 6%2 to 7 days 36%8 to 14 days 12%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face63.8%60.1%
With a GP (rather than a nurse or other staff)47.8%44.5%
Same day, all appointment types36.9%44.7%
Missed by the patient (did not attend)3.4%4.3%
Appointments per 1,000 registered patients397.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,256
General consultation, acute (urgent)1,927
Planned clinics397
Planned clinical procedures1,840
Unplanned clinical activity0
Clinical triage331
Walk-in0
Home and care home visits641

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202667.4%91.9%93.8%36.1%9,627419.7
July 202665.1%89.5%93.6%36.9%9,077397.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Testvale Surgery
SO40 3PY
1.1 mi63%82%88%
Solent GP Surgery
SO16 4XE
2.9 mi37%54%74%
Brook House Surgery
SO16 4NZ
3 mi75%93%97%
Lordshill Health Centre
SO16 8HY
3.3 mi45%65%80%
Cheviot Road Surgery
SO15 5RP
3.7 mi83%95%52%
The Shirley Health Partnership
SO15 3JD
3.7 mi65%88%73%

More practices near SO40 8WU · All practices in Hampshire and Isle of Wight ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.