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Whitewater Health

The Surgery, 1 Chapter Terrace, Hartley Wintney, Hook, RG27 8QJ · 01252 842087
Part of Whitewater Loddon PCN in Hampshire and Isle of Wight ICB · Hart. NHS code J82138.

July 2026 at a glance

Routine appointments seen within 7 days
52.9%
England 58% · area 56% · ▲ 11 pts on Jun 2026
Routine appointments seen within 14 days
59.4%
England 77% · area 72% · ▲ 8.8 pts on Jun 2026
Urgent appointments seen the same day
92.9%
England 77% · area 81% · ▲ 1 pts on Jun 2026
Appointments in the month
8,730
483.5 per 1,000 of 18,054 registered patients (England 535.2)

Ranked 3,213th of 5,703 practices in England for routine appointments within 7 days; 52nd of 131 in Hampshire and Isle of Wight ICB; 1,090th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,510 routine appointments, of which 52.9% took place within 7 days of being booked, 5 points below the England figure. Of 1,091 appointments the practice classed as clinically urgent, 92.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,510

Same day 27%1 day 9%2 to 7 days 17%8 to 14 days 7%15 to 21 days 16%22 to 28 days 21%Over 28 days 4%

Urgent appointments 1,091

Same day 93%1 day 3%2 to 7 days 3%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 8,678

Same day 38%1 day 8%2 to 7 days 22%8 to 14 days 10%15 to 21 days 9%22 to 28 days 9%Over 28 days 3%

52 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,192

Same day 43%1 day 8%2 to 7 days 23%8 to 14 days 4%15 to 21 days 9%22 to 28 days 13%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face75.7%60.1%
With a GP (rather than a nurse or other staff)36.6%44.5%
Same day, all appointment types37.9%44.7%
Missed by the patient (did not attend)3.8%4.3%
Appointments per 1,000 registered patients483.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,261
General consultation, acute (urgent)1,091
Planned clinics849
Planned clinical procedures1,539
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits396

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202641.9%50.6%91.9%38.3%8,766486.8
July 202652.9%59.4%92.9%37.9%8,730483.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Hart Health Partnership
GU51 4PE
2.6 mi61%68%88%
Richmond Surgery
GU52 7US
3.7 mi39%54%83%
Odiham Health Centre
RG29 1JY
4 mi70%95%88%
Voyager Family Health
GU14 0NP
4.9 mi44%56%88%
The Oakley Health Group
GU17 0DD
4.9 mi100%100%96%
K810255.1 mi

More practices near RG27 8QJ · All practices in Hampshire and Isle of Wight ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.