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Crown Heights Medical Centre
2 Dickson House, Crown Heights, Alencon Link, Basingstoke, RG21 7AN · 01256 329021
Part of Mosaic Healthcare PCN in Hampshire and Isle of Wight ICB · Basingstoke and Deane. NHS code J82144.
July 2026 at a glance
Ranked 4,185th of 5,703 practices in England for routine appointments within 7 days; 90th of 131 in Hampshire and Isle of Wight ICB; 2,272nd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,464 routine appointments, of which 41.8% took place within 7 days of being booked, 16 points below the England figure. Of 4,100 appointments the practice classed as clinically urgent, 86% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,464
31 appointments had an unknown booking gap and are excluded.
Urgent appointments 4,100
All appointments 10,501
88 appointments had an unknown booking gap and are excluded.
Appointments with a GP 5,383
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 54.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 50.8% | 44.5% |
| Same day, all appointment types | 46.9% | 44.7% |
| Missed by the patient (did not attend) | 5.4% | 4.3% |
| Appointments per 1,000 registered patients | 398.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,495 |
| General consultation, acute (urgent) | 4,100 |
| Planned clinics | 804 |
| Planned clinical procedures | 1,882 |
| Unplanned clinical activity | 132 |
| Clinical triage | 161 |
| Walk-in | 0 |
| Home and care home visits | 211 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 50.6% | 61.7% | 86.9% | 48.1% | 10,775 | 405.1 |
| July 2026 | 41.8% | 63.1% | 86% | 46.9% | 10,589 | 398.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Bramblys Grange Medical Practice RG21 7AP | 0 mi | 36% | 65% | 86% |
| Shakespeare Road Medical Practice RG24 9DT | 0.9 mi | 36% | 54% | 67% |
| Chineham Medical Practice RG24 8ND | 1.9 mi | 48% | 62% | 88% |
| Camrose Gillies and Hackwood Partnership RG22 4EH | 1.9 mi | 44% | 53% | 83% |
| Clift Surgery RG26 5BH | 4.5 mi | 42% | 65% | 79% |
| Odiham Health Centre RG29 1JY | 6.3 mi | 70% | 95% | 88% |
More practices near RG21 7AN · All practices in Hampshire and Isle of Wight ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.