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Hill Lane Surgery
162 Hill Lane, Southampton, SO15 5DD · 023 80223086
Part of Southampton West PCN in Hampshire and Isle of Wight ICB · Southampton. NHS code J82207.
July 2026 at a glance
Ranked 3,998th of 5,703 practices in England for routine appointments within 7 days; 80th of 131 in Hampshire and Isle of Wight ICB; 1,841st of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,022 routine appointments, of which 44% took place within 7 days of being booked, 14 points below the England figure. Of 807 appointments the practice classed as clinically urgent, 88.6% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,022
Urgent appointments 807
All appointments 5,017
11 appointments had an unknown booking gap and are excluded.
Appointments with a GP 3,112
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 62.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 61.9% | 44.5% |
| Same day, all appointment types | 45.2% | 44.7% |
| Missed by the patient (did not attend) | 4.1% | 4.3% |
| Appointments per 1,000 registered patients | 459.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,022 |
| General consultation, acute (urgent) | 807 |
| Planned clinics | 1,105 |
| Planned clinical procedures | 1,034 |
| Unplanned clinical activity | 0 |
| Clinical triage | 784 |
| Walk-in | 0 |
| Home and care home visits | 34 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 36.1% | 54% | 87.7% | 43% | 4,964 | 450 |
| July 2026 | 44% | 60.9% | 88.6% | 45.2% | 5,028 | 459.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Raymond Road Surgery SO15 5AL | 0.3 mi | 66% | 86% | 100% |
| Atherley House Surgery SO15 3FH | 0.3 mi | 73% | 86% | 83% |
| Walnut Tree Surgery SO15 2HQ | 0.4 mi | 51% | 72% | 88% |
| The Shirley Health Partnership SO15 3JD | 0.6 mi | 65% | 88% | 73% |
| Cheviot Road Surgery SO15 5RP | 0.7 mi | 83% | 95% | 52% |
| Alma Road Surgery SO14 6UX | 0.8 mi | 57% | 84% | 70% |
More practices near SO15 5DD · All practices in Hampshire and Isle of Wight ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.