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HomeBath and North East Somerset, Swindon and Wiltshire ICB › Hathaway Surgery

Hathaway Surgery

Middlefield Road, Chippenham, SN14 6GT · 01249 462775
Part of Chippenham, Corsham & Box PCN in Bath and North East Somerset, Swindon and Wiltshire ICB · Wiltshire. NHS code J83007.

July 2026 at a glance

Routine appointments seen within 7 days
49.9%
England 58% · area 52% · ▼ 0.6 pts on Jun 2026
Routine appointments seen within 14 days
70.1%
England 77% · area 72% · ▲ 0.7 pts on Jun 2026
Urgent appointments seen the same day
71.7%
England 77% · area 80% · ▼ 1.1 pts on Jun 2026
Appointments in the month
7,378
480.8 per 1,000 of 15,346 registered patients (England 535.2)

Ranked 3,475th of 5,703 practices in England for routine appointments within 7 days; 36th of 75 in Bath and North East Somerset, Swindon and Wiltshire ICB; 3,868th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,425 routine appointments, of which 49.9% took place within 7 days of being booked, 8 points below the England figure. Of 2,276 appointments the practice classed as clinically urgent, 71.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,425

Same day 10%1 day 11%2 to 7 days 29%8 to 14 days 20%15 to 21 days 23%22 to 28 days 5%Over 28 days 2%

Urgent appointments 2,276

Same day 72%1 day 17%2 to 7 days 9%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

2 appointments had an unknown booking gap and are excluded.

All appointments 7,371

Same day 33%1 day 11%2 to 7 days 17%8 to 14 days 13%15 to 21 days 15%22 to 28 days 9%Over 28 days 1%

7 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,078

Same day 46%1 day 15%2 to 7 days 15%8 to 14 days 6%15 to 21 days 16%22 to 28 days 3%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face70.2%60.1%
With a GP (rather than a nurse or other staff)41.7%44.5%
Same day, all appointment types33.3%44.7%
Missed by the patient (did not attend)6.1%4.3%
Appointments per 1,000 registered patients480.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,051
General consultation, acute (urgent)2,278
Planned clinics221
Planned clinical procedures1,737
Unplanned clinical activity0
Clinical triage343
Walk-in0
Home and care home visits374

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202650.5%69.4%72.8%31.6%7,297475.6
July 202649.9%70.1%71.7%33.3%7,378480.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Rowden Surgery
SN15 2SB
1.1 mi66%91%86%
Lodge Surgery
SN15 3SY
2.2 mi35%58%93%
Jubilee Field Surgery
SN14 7EJ
2.5 mi18%58%85%
Porch Surgery
SN13 9DL
3.3 mi97%
Box Surgery
SN13 8NA
5.8 mi36%44%78%
Northlands Surgery
SN11 0HH
6 mi46%73%94%

More practices near SN14 6GT · All practices in Bath and North East Somerset, Swindon and Wiltshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.