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HomeBath and North East Somerset, Swindon and Wiltshire ICB › Hawthorn Medical Centre

Hawthorn Medical Centre

May Close, Cricklade Road, Swindon, SN2 1UU · 01793 536541
Part of Hawthorn and Merchiston PCN in Bath and North East Somerset, Swindon and Wiltshire ICB · Swindon. NHS code J83027.

July 2026 at a glance

Routine appointments seen within 7 days
55.8%
England 58% · area 52% · ▲ 31.1 pts on Jun 2026
Routine appointments seen within 14 days
75.2%
England 77% · area 72% · ▲ 40.1 pts on Jun 2026
Urgent appointments seen the same day
79.2%
England 77% · area 80% · ▲ 0.6 pts on Jun 2026
Appointments in the month
7,941
661.8 per 1,000 of 11,999 registered patients (England 535.2)

Ranked 2,965th of 5,703 practices in England for routine appointments within 7 days; 26th of 75 in Bath and North East Somerset, Swindon and Wiltshire ICB; 3,175th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,421 routine appointments, of which 55.8% took place within 7 days of being booked, 2 points below the England figure. Of 1,233 appointments the practice classed as clinically urgent, 79.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,421

Same day 14%1 day 14%2 to 7 days 28%8 to 14 days 19%15 to 21 days 13%22 to 28 days 7%Over 28 days 5%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,233

Same day 79%1 day 8%2 to 7 days 8%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 2%

All appointments 7,940

Same day 49%1 day 6%2 to 7 days 11%8 to 14 days 14%15 to 21 days 8%22 to 28 days 6%Over 28 days 6%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,149

Same day 54%1 day 11%2 to 7 days 14%8 to 14 days 8%15 to 21 days 5%22 to 28 days 3%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face44.9%60.1%
With a GP (rather than a nurse or other staff)27.1%44.5%
Same day, all appointment types49.1%44.7%
Missed by the patient (did not attend)2.6%4.3%
Appointments per 1,000 registered patients661.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,308
General consultation, acute (urgent)1,233
Planned clinics338
Planned clinical procedures1,969
Unplanned clinical activity0
Clinical triage2,394
Walk-in0
Home and care home visits213

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202624.7%35.1%78.6%33.1%6,642553.2
July 202655.8%75.2%79.2%49.1%7,941661.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Whalebridge Practice
SN1 2DQ
1 mi48%73%100%
Park Lane Practice
SN1 5HG
1.4 mi19%95%81%
Victoria Cross Surgery
SN1 3BU
1.5 mi62%85%49%
Merchiston Surgery
SN3 4BF
1.5 mi67%82%66%
Abbey Meads Medical Pract
SN25 4YZ
1.6 mi55%90%38%
North Swindon Practice
SN25 1QQ
1.7 mi30%40%58%

More practices near SN2 1UU · All practices in Bath and North East Somerset, Swindon and Wiltshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.