Home › Bath and North East Somerset, Swindon and Wiltshire ICB › Phoenix Surgery
Phoenix Surgery
Dunwich Drive, Toothill, Swindon, SN5 8SX · 01793 600440
Part of Brunel Health Group Pcn6 in Bath and North East Somerset, Swindon and Wiltshire ICB · Swindon. NHS code J83645.
July 2026 at a glance
Ranked 5,574th of 5,703 practices in England for routine appointments within 7 days; 73rd of 75 in Bath and North East Somerset, Swindon and Wiltshire ICB. 1st is fastest.
In July 2026 the practice recorded 332 routine appointments, of which 18.7% took place within 7 days of being booked, 39 points below the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 332
Urgent appointments 0
No appointments recorded.
All appointments 1,716
Appointments with a GP 778
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 78.3% | 60.1% |
| With a GP (rather than a nurse or other staff) | 45.3% | 44.5% |
| Same day, all appointment types | 27.8% | 44.7% |
| Missed by the patient (did not attend) | 4.4% | 4.3% |
| Appointments per 1,000 registered patients | 396.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 332 |
| General consultation, acute (urgent) | 0 |
| Planned clinics | 566 |
| Planned clinical procedures | 11 |
| Unplanned clinical activity | 0 |
| Clinical triage | 396 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 10.7% | 97.2% | – | 26.4% | 1,742 | 403.1 |
| July 2026 | 18.7% | 97.6% | – | 27.8% | 1,716 | 396.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Ashington House Surgery SN5 7XY | 0.3 mi | 62% | 73% | 70% |
| Old Town Surgery SN1 4GB | 1.1 mi | 47% | 63% | 76% |
| Ridge Green Medical Practice SN5 5PX | 1.2 mi | 53% | 83% | 95% |
| Park Lane Practice SN1 5HG | 1.2 mi | 19% | 95% | 81% |
| Whalebridge Practice SN1 2DQ | 1.8 mi | 48% | 73% | 100% |
| Victoria Cross Surgery SN1 3BU | 1.9 mi | 62% | 85% | 49% |
More practices near SN5 8SX · All practices in Bath and North East Somerset, Swindon and Wiltshire ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.