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St. Helens Medical Centre

Upper Green Road, St. Helens, Ryde, PO33 1UG · 01983 871828
Part of North & East (Iw) PCN in Hampshire and Isle of Wight ICB · Isle of Wight. NHS code J84007.

July 2026 at a glance

Routine appointments seen within 7 days
57.3%
England 58% · area 56% · ▲ 7.4 pts on Jun 2026
Routine appointments seen within 14 days
73.1%
England 77% · area 72% · ▲ 9.4 pts on Jun 2026
Urgent appointments seen the same day
83.6%
England 77% · area 81% · ▲ 0.6 pts on Jun 2026
Appointments in the month
4,803
728.2 per 1,000 of 6,596 registered patients (England 535.2)

Ranked 2,833rd of 5,703 practices in England for routine appointments within 7 days; 46th of 131 in Hampshire and Isle of Wight ICB; 2,623rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,233 routine appointments, of which 57.3% took place within 7 days of being booked, about the England figure. Of 1,024 appointments the practice classed as clinically urgent, 83.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,233

Same day 19%1 day 7%2 to 7 days 32%8 to 14 days 16%15 to 21 days 8%22 to 28 days 4%Over 28 days 15%

Urgent appointments 1,024

Same day 84%1 day 4%2 to 7 days 7%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 4,803

Same day 25%1 day 4%2 to 7 days 20%8 to 14 days 15%15 to 21 days 13%22 to 28 days 9%Over 28 days 15%

Appointments with a GP 1,351

Same day 35%1 day 3%2 to 7 days 9%8 to 14 days 7%15 to 21 days 17%22 to 28 days 16%Over 28 days 13%

What the appointments were

MeasureThis practiceEngland
Face to face84.2%60.1%
With a GP (rather than a nurse or other staff)28.1%44.5%
Same day, all appointment types25%44.7%
Missed by the patient (did not attend)3.4%4.3%
Appointments per 1,000 registered patients728.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,233
General consultation, acute (urgent)1,024
Planned clinics1,420
Planned clinical procedures761
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits30

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202649.9%63.7%83%24.3%4,349660.7
July 202657.3%73.1%83.6%25%4,803728.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Tower House Surgery
PO33 1LP
2.7 mi54%59%78%
Esplanade Surgery
PO33 2EH
3.2 mi51%72%93%
Argyll House
PO33 2QG
3.2 mi47%78%81%
The Bay Medical Practice
PO36 9GA
4 mi46%57%76%
Solent NHS Trust T/A Medina Healthcare
PO33 4NW
5.6 mi22%29%66%
J820556 mi

More practices near PO33 1UG · All practices in Hampshire and Isle of Wight ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.