Home › Thames Valley ICB › Western Elms & Circuit Lane Surgeries

Western Elms & Circuit Lane Surgeries

Western Elms Lodge, Western Elms Avenue, Reading, RG30 1AT · 0118 9590257
Part of Elm Park PCN in Thames Valley ICB · Reading. NHS code K81062.

July 2026 at a glance

Routine appointments seen within 7 days

67.1%

England 58% · area 58% · ▼ 2.2 pts on Jun 2026

Routine appointments seen within 14 days

83.2%

England 77% · area 76% · ▼ 0.6 pts on Jun 2026

Urgent appointments seen the same day

65.3%

England 77% · area 77% · ▲ 2 pts on Jun 2026

Appointments in the month

12,735

480.9 per 1,000 of 26,482 registered patients (England 535.2)

Ranked 1,973rd of 5,703 practices in England for routine appointments within 7 days; 13th of 38 in Thames Valley ICB; 4,336th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,196 routine appointments, of which 67.1% took place within 7 days of being booked, 9 points above the England figure. Of 3,345 appointments the practice classed as clinically urgent, 65.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,196

Same day 31%1 day 6%2 to 7 days 30%8 to 14 days 16%15 to 21 days 6%22 to 28 days 3%Over 28 days 8%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 3,345

Same day 65%1 day 11%2 to 7 days 11%8 to 14 days 7%15 to 21 days 4%22 to 28 days 1%Over 28 days 0%

All appointments 12,734

Same day 42%1 day 7%2 to 7 days 27%8 to 14 days 13%15 to 21 days 5%22 to 28 days 3%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,680

Same day 55%1 day 5%2 to 7 days 21%8 to 14 days 7%15 to 21 days 3%22 to 28 days 2%Over 28 days 7%

What the appointments were

Measure	This practice	England
Face to face	55.6%	60.1%
With a GP (rather than a nurse or other staff)	36.7%	44.5%
Same day, all appointment types	41.8%	44.7%
Missed by the patient (did not attend)	8.5%	4.3%
Appointments per 1,000 registered patients	480.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,197
General consultation, acute (urgent)	3,345
Planned clinics	28
Planned clinical procedures	2,663
Unplanned clinical activity	0
Clinical triage	1,077
Walk-in	104
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	69.3%	83.8%	63.3%	41.5%	12,258	461.2
July 2026	67.1%	83.2%	65.3%	41.8%	12,735	480.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Chatham Street Surgery RG1 7JE	0.4 mi	86%	94%	35%
Broad Street Health Centre RG1 7QA	0.7 mi	76%	90%	21%
Abbey Medical Centre RG1 7QA	0.7 mi	64%	93%	83%
Coley Park Surgery RG1 6DN	0.7 mi	65%	87%	93%
Grovelands Medical Centre RG30 1HG	0.8 mi	72%	85%	72%
London Street Surgery RG1 4SJ	1.1 mi	41%	82%	60%

More practices near RG30 1AT · All practices in Thames Valley ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.