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Chapel Row Surgery

The Avenue, Bucklebury, Reading, RG7 6NS · 0118 9713252
Part of West Reading Villages PCN in Thames Valley ICB · West Berkshire. NHS code K81103.

July 2026 at a glance

Routine appointments seen within 7 days

60.2%

England 58% · area 58% · ▲ 12.1 pts on Jun 2026

Routine appointments seen within 14 days

69.9%

England 77% · area 76% · ▲ 10.6 pts on Jun 2026

Urgent appointments seen the same day

62.2%

England 77% · area 77% · ▼ 1.9 pts on Jun 2026

Appointments in the month

4,499

504.7 per 1,000 of 8,914 registered patients (England 535.2)

Ranked 2,595th of 5,703 practices in England for routine appointments within 7 days; 17th of 38 in Thames Valley ICB; 4,511th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,550 routine appointments, of which 60.2% took place within 7 days of being booked, 2 points above the England figure. Of 963 appointments the practice classed as clinically urgent, 62.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,550

Same day 21%1 day 10%2 to 7 days 29%8 to 14 days 10%15 to 21 days 5%22 to 28 days 10%Over 28 days 15%

Urgent appointments 963

Same day 62%1 day 13%2 to 7 days 18%8 to 14 days 5%15 to 21 days 2%22 to 28 days 0%Over 28 days 0%

All appointments 4,497

Same day 39%1 day 9%2 to 7 days 21%8 to 14 days 9%15 to 21 days 5%22 to 28 days 10%Over 28 days 8%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,973

Same day 48%1 day 10%2 to 7 days 20%8 to 14 days 6%15 to 21 days 3%22 to 28 days 5%Over 28 days 8%

What the appointments were

Measure	This practice	England
Face to face	83.2%	60.1%
With a GP (rather than a nurse or other staff)	66.1%	44.5%
Same day, all appointment types	38.8%	44.7%
Missed by the patient (did not attend)	1.9%	4.3%
Appointments per 1,000 registered patients	504.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,550
General consultation, acute (urgent)	963
Planned clinics	89
Planned clinical procedures	187
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	15

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	48.1%	59.3%	64.1%	46.4%	4,214	473.7
July 2026	60.2%	69.9%	62.2%	38.8%	4,499	504.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Burdwood Surgery RG19 4YF	3.8 mi	26%	65%	64%
Theale Medical Centre RG7 5AS	4 mi	51%	59%	38%
Thatcham Health Centre RG18 3HD	4.2 mi	81%	93%	95%
J82094	4.9 mi	–	–	–
Mortimer Surgery RG7 3SQ	5.5 mi	80%	95%	90%
The Boat House Surgery RG8 7DP	5.5 mi	52%	64%	60%

More practices near RG7 6NS · All practices in Thames Valley ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.