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The Bell Surgery

York Road, Henley on Thames, RG9 2DR · 01491 843250
Part of Henley Sonnet PCN in Thames Valley ICB · South Oxfordshire. NHS code K84035.

July 2026 at a glance

Routine appointments seen within 7 days
95.3%
England 58% · area 57% · ▲ 0.7 pts on Jun 2026
Routine appointments seen within 14 days
98.7%
England 77% · area 78% · ▲ 1.4 pts on Jun 2026
Urgent appointments seen the same day
84.3%
England 77% · area 83% · ▲ 0.4 pts on Jun 2026
Appointments in the month
5,305
482.1 per 1,000 of 11,003 registered patients (England 535.2)

Ranked 144th of 5,703 practices in England for routine appointments within 7 days; 3rd of 62 in Thames Valley ICB; 2,509th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 528 routine appointments, of which 95.3% took place within 7 days of being booked, 37 points above the England figure. Of 636 appointments the practice classed as clinically urgent, 84.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 528

Same day 7%1 day 12%2 to 7 days 77%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

Urgent appointments 636

Same day 84%1 day 5%2 to 7 days 6%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 5,305

Same day 38%1 day 6%2 to 7 days 20%8 to 14 days 14%15 to 21 days 10%22 to 28 days 7%Over 28 days 5%

Appointments with a GP 2,787

Same day 52%1 day 6%2 to 7 days 20%8 to 14 days 7%15 to 21 days 7%22 to 28 days 6%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face60.7%60.1%
With a GP (rather than a nurse or other staff)52.5%44.5%
Same day, all appointment types38%44.7%
Missed by the patient (did not attend)4.2%4.3%
Appointments per 1,000 registered patients482.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine528
General consultation, acute (urgent)636
Planned clinics1,065
Planned clinical procedures1,275
Unplanned clinical activity26
Clinical triage856
Walk-in0
Home and care home visits5

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202694.6%97.3%83.9%39.8%5,004455.1
July 202695.3%98.7%84.3%38%5,305482.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
The Hart Surgery
RG9 2DR
0 mi80%98%96%
K810553.2 mi
Sonning Common Health Ctr
RG4 9SW
3.5 mi28%36%99%
K810704.3 mi
Nettlebed Surgery
RG9 5AJ
4.4 mi95%97%26%
K810414.7 mi

More practices near RG9 2DR · All practices in Thames Valley ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.