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Elm Hayes Surgery

Clandown Road, Paulton, Bristol, BS39 7SF · 01761 413155
Part of Three Valleys Health PCN in Bath and North East Somerset, Swindon and Wiltshire ICB · Bath and North East Somerset. NHS code L81059.

July 2026 at a glance

Routine appointments seen within 7 days

25.4%

England 58% · area 52% · ▲ 3.7 pts on Jun 2026 · small numbers

Routine appointments seen within 14 days

52.5%

England 77% · area 72% · ▲ 15.8 pts on Jun 2026 · small numbers

Urgent appointments seen the same day

–

England 77% · area 80% · small numbers

Appointments in the month

4,715

529.8 per 1,000 of 8,899 registered patients (England 535.2)

This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.

In July 2026 the practice recorded 59 routine appointments, of which 25.4% took place within 7 days of being booked, 33 points below the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 59

Same day 8%1 day 3%2 to 7 days 14%8 to 14 days 27%15 to 21 days 24%22 to 28 days 17%Over 28 days 7%

Urgent appointments 0

No appointments recorded.

All appointments 4,713

Same day 33%1 day 5%2 to 7 days 17%8 to 14 days 13%15 to 21 days 12%22 to 28 days 11%Over 28 days 9%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,566

Same day 50%1 day 3%2 to 7 days 13%8 to 14 days 10%15 to 21 days 9%22 to 28 days 9%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	78.7%	60.1%
With a GP (rather than a nurse or other staff)	33.2%	44.5%
Same day, all appointment types	33.1%	44.7%
Missed by the patient (did not attend)	2.4%	4.3%
Appointments per 1,000 registered patients	529.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	59
General consultation, acute (urgent)	0
Planned clinics	3,782
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	19

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	21.7%	36.7%	–	31.9%	4,773	535.9
July 2026	25.4%	52.5%	–	33.1%	4,715	529.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Somer Valley Medical Group BA3 2UH	1.1 mi	41%	58%	88%
Westfield Surgery BA3 3UJ	1.8 mi	24%	48%	94%
St. Mary's Surgery BA2 0HX	1.9 mi	35%	41%	8%
Hope House Surgery BA3 3EP	2.1 mi	31%	60%	84%
Hillcrest Surgery BA2 8JQ	2.7 mi	46%	64%	94%
L85046	4.5 mi	–	–	–

More practices near BS39 7SF · All practices in Bath and North East Somerset, Swindon and Wiltshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.