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Hartwood Healthcare

Hareclive Road, Bristol, BS13 0JP · 0117 3015226
Part of Swift PCN in Bristol, North Somerset and South Gloucestershire ICB · Bristol, City of. NHS code L81083.

July 2026 at a glance

Routine appointments seen within 7 days
39%
England 58% · area 54% · ▼ 0.1 pts on Jun 2026
Routine appointments seen within 14 days
70.7%
England 77% · area 76% · ▲ 8.7 pts on Jun 2026
Urgent appointments seen the same day
83.5%
England 77% · area 84% · ▲ 9.3 pts on Jun 2026
Appointments in the month
4,882
557.6 per 1,000 of 8,756 registered patients (England 535.2)

Ranked 4,435th of 5,703 practices in England for routine appointments within 7 days; 49th of 69 in Bristol, North Somerset and South Gloucestershire ICB; 2,641st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,612 routine appointments, of which 39% took place within 7 days of being booked, 19 points below the England figure. Of 1,433 appointments the practice classed as clinically urgent, 83.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,612

Same day 10%1 day 5%2 to 7 days 24%8 to 14 days 32%15 to 21 days 10%22 to 28 days 7%Over 28 days 12%

Urgent appointments 1,433

Same day 83%1 day 5%2 to 7 days 7%8 to 14 days 3%15 to 21 days 0%22 to 28 days 1%Over 28 days 0%

All appointments 4,882

Same day 44%1 day 7%2 to 7 days 17%8 to 14 days 15%15 to 21 days 6%22 to 28 days 4%Over 28 days 7%

Appointments with a GP 1,713

Same day 52%1 day 5%2 to 7 days 13%8 to 14 days 16%15 to 21 days 7%22 to 28 days 4%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face66.6%60.1%
With a GP (rather than a nurse or other staff)35.1%44.5%
Same day, all appointment types43.9%44.7%
Missed by the patient (did not attend)8.1%4.3%
Appointments per 1,000 registered patients557.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,612
General consultation, acute (urgent)1,433
Planned clinics360
Planned clinical procedures54
Unplanned clinical activity24
Clinical triage570
Walk-in0
Home and care home visits32

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202639.1%62%74.2%41.4%4,287489.7
July 202639%70.7%83.5%43.9%4,882557.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Hillview Family Practice
BS13 0JP
0 mi60%74%82%
Grange Road Surgery
BS13 8LD
0.9 mi21%88%84%
The Armada Family Practice
BS14 0SU
1.3 mi78%92%93%
The Lennard Surgery
BS13 7JD
1.4 mi75%83%64%
Downton Road Surgery
BS4 1WH
1.5 mi72%100%99%
Priory Surgery
BS4 2QJ
2.4 mi47%93%88%

More practices near BS13 0JP · All practices in Bristol, North Somerset and South Gloucestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.