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Carn to Coast Health Centres
Pool Health Centre, Station Road, Pool, Redruth, TR15 3DU · 01209 717471
Part of North Kerrier West PCN in Cornwall and the Isles of Scilly ICB · Cornwall. NHS code L82041.
July 2026 at a glance
Ranked 1,786th of 5,703 practices in England for routine appointments within 7 days; 4th of 53 in Cornwall and the Isles of Scilly ICB; 1,449th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,952 routine appointments, of which 69.6% took place within 7 days of being booked, 11 points above the England figure. Of 1,309 appointments the practice classed as clinically urgent, 90.9% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,952
24 appointments had an unknown booking gap and are excluded.
Urgent appointments 1,309
All appointments 16,107
24 appointments had an unknown booking gap and are excluded.
Appointments with a GP 5,717
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 63.3% | 60.1% |
| With a GP (rather than a nurse or other staff) | 35.4% | 44.5% |
| Same day, all appointment types | 40.6% | 44.7% |
| Missed by the patient (did not attend) | 4.3% | 4.3% |
| Appointments per 1,000 registered patients | 551.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,957 |
| General consultation, acute (urgent) | 1,309 |
| Planned clinics | 513 |
| Planned clinical procedures | 3,907 |
| Unplanned clinical activity | 943 |
| Clinical triage | 783 |
| Walk-in | 0 |
| Home and care home visits | 289 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 57.4% | 86.5% | 90.4% | 42.2% | 16,038 | 547.2 |
| July 2026 | 69.6% | 90% | 90.9% | 40.6% | 16,131 | 551.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Harris Memorial Surgery TR16 4RX | 1.4 mi | 54% | 77% | 60% |
| Leatside Health Centre TR15 1AU | 1.7 mi | 49% | 87% | 83% |
| Veor Surgery TR14 8SN | 1.8 mi | 92% | 98% | 59% |
| Godolphin Health TR14 0LB | 4 mi | 28% | 45% | 90% |
| Chacewater Health Centre TR4 8QS | 5.3 mi | 33% | 42% | 39% |
| St. Agnes Surgery TR5 0TN | 6.5 mi | 54% | 69% | 77% |
More practices near TR15 3DU · All practices in Cornwall and the Isles of Scilly ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.