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HomeCornwall and the Isles of Scilly ICB › Saltash Health Centre

Saltash Health Centre

Callington Road, Saltash, PL12 6DL · 01752 842281
Part of East Cornwall PCN in Cornwall and the Isles of Scilly ICB · Cornwall. NHS code L82046.

July 2026 at a glance

Routine appointments seen within 7 days
39.2%
England 58% · area 48% · ▲ 7.5 pts on Jun 2026
Routine appointments seen within 14 days
57.4%
England 77% · area 69% · ▲ 6.2 pts on Jun 2026
Urgent appointments seen the same day
84%
England 77% · area 75% · ▲ 5 pts on Jun 2026
Appointments in the month
8,970
737.8 per 1,000 of 12,158 registered patients (England 535.2)

Ranked 4,410th of 5,703 practices in England for routine appointments within 7 days; 31st of 53 in Cornwall and the Isles of Scilly ICB; 2,564th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,145 routine appointments, of which 39.2% took place within 7 days of being booked, 19 points below the England figure. Of 995 appointments the practice classed as clinically urgent, 84% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,145

Same day 7%1 day 4%2 to 7 days 28%8 to 14 days 18%15 to 21 days 12%22 to 28 days 10%Over 28 days 21%

2 appointments had an unknown booking gap and are excluded.

Urgent appointments 995

Same day 88%1 day 8%2 to 7 days 2%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

52 appointments had an unknown booking gap and are excluded.

All appointments 8,909

Same day 53%1 day 6%2 to 7 days 15%8 to 14 days 8%15 to 21 days 5%22 to 28 days 7%Over 28 days 7%

61 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,379

Same day 68%1 day 6%2 to 7 days 8%8 to 14 days 3%15 to 21 days 3%22 to 28 days 3%Over 28 days 10%

What the appointments were

MeasureThis practiceEngland
Face to face38.3%60.1%
With a GP (rather than a nurse or other staff)49.5%44.5%
Same day, all appointment types52.8%44.7%
Missed by the patient (did not attend)2.2%4.3%
Appointments per 1,000 registered patients737.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,147
General consultation, acute (urgent)1,047
Planned clinics504
Planned clinical procedures1,280
Unplanned clinical activity0
Clinical triage2,975
Walk-in0
Home and care home visits9

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202631.7%51.2%79%52.3%9,045743.8
July 202639.2%57.4%84%52.8%8,970737.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Port View Surgery
PL12 4BU
0.4 mi21%40%60%
L830061.5 mi
Rame Group Practice
PL11 2TB
2.4 mi46%85%35%
L836462.6 mi
L830152.7 mi
L830283 mi

More practices near PL12 6DL · All practices in Cornwall and the Isles of Scilly ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.