Home › Cornwall and the Isles of Scilly ICB › Westover Surgery

Westover Surgery

Western Terrace, Falmouth, TR11 4QJ · 01326 212120
Part of Falmouth and Penryn PCN in Cornwall and the Isles of Scilly ICB · Cornwall. NHS code L82622.

July 2026 at a glance

Routine appointments seen within 7 days

33%

England 58% · area 48% · ▲ 4 pts on Jun 2026

Routine appointments seen within 14 days

51.7%

England 77% · area 69% · ▼ 11.4 pts on Jun 2026

Urgent appointments seen the same day

72.1%

England 77% · area 75% · ▼ 1.3 pts on Jun 2026

Appointments in the month

3,979

553.5 per 1,000 of 7,189 registered patients (England 535.2)

Ranked 4,899th of 5,703 practices in England for routine appointments within 7 days; 41st of 53 in Cornwall and the Isles of Scilly ICB; 3,836th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 811 routine appointments, of which 33% took place within 7 days of being booked, 25 points below the England figure. Of 1,174 appointments the practice classed as clinically urgent, 72.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 811

Same day 8%1 day 6%2 to 7 days 19%8 to 14 days 19%15 to 21 days 25%22 to 28 days 10%Over 28 days 13%

Urgent appointments 1,174

Same day 72%1 day 7%2 to 7 days 16%8 to 14 days 4%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,979

Same day 43%1 day 6%2 to 7 days 14%8 to 14 days 10%15 to 21 days 11%22 to 28 days 4%Over 28 days 12%

Appointments with a GP 2,091

Same day 71%1 day 8%2 to 7 days 12%8 to 14 days 4%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	64.3%	60.1%
With a GP (rather than a nurse or other staff)	52.6%	44.5%
Same day, all appointment types	42.8%	44.7%
Missed by the patient (did not attend)	4.7%	4.3%
Appointments per 1,000 registered patients	553.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	811
General consultation, acute (urgent)	1,174
Planned clinics	263
Planned clinical procedures	302
Unplanned clinical activity	79
Clinical triage	231
Walk-in	0
Home and care home visits	53

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	29%	63.1%	73.4%	41.7%	3,846	535.3
July 2026	33%	51.7%	72.1%	42.8%	3,979	553.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Trescobeas Surgery TR11 2UN	0.6 mi	69%	75%	82%
Falmouth Health Centre TR11 2LH	0.7 mi	64%	72%	91%
Penryn Surgery TR10 8HX	1.8 mi	38%	63%	61%
Roseland Surgeries TR2 5EE	4.7 mi	24%	63%	82%
Carnon Downs Surgery TR3 6JD	5.2 mi	38%	55%	81%
St Keverne Health Centre TR12 6PB	7 mi	53%	69%	87%

More practices near TR11 4QJ · All practices in Cornwall and the Isles of Scilly ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.