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St Thomas Medical Group

St. Thomas Health Centre, Cowick Street, St. Thomas, Exeter, EX4 1HJ · 01392 676676
Part of Exeter West PCN in Devon ICB · Exeter. NHS code L83016.

July 2026 at a glance

Routine appointments seen within 7 days

58.2%

England 58% · area 48% · ▲ 2.4 pts on Jun 2026

Routine appointments seen within 14 days

86%

England 77% · area 70% · ▼ 0.6 pts on Jun 2026

Urgent appointments seen the same day

86.7%

England 77% · area 82% · ▲ 2.5 pts on Jun 2026

Appointments in the month

17,427

447.9 per 1,000 of 38,907 registered patients (England 535.2)

Ranked 2,759th of 5,703 practices in England for routine appointments within 7 days; 36th of 111 in Devon ICB; 2,143rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,696 routine appointments, of which 58.2% took place within 7 days of being booked, about the England figure. Of 3,001 appointments the practice classed as clinically urgent, 86.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,696

Same day 18%1 day 9%2 to 7 days 32%8 to 14 days 28%15 to 21 days 9%22 to 28 days 2%Over 28 days 3%

Urgent appointments 3,001

Same day 87%1 day 6%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 1%

All appointments 17,427

Same day 33%1 day 10%2 to 7 days 24%8 to 14 days 18%15 to 21 days 7%22 to 28 days 4%Over 28 days 6%

Appointments with a GP 6,093

Same day 36%1 day 3%2 to 7 days 14%8 to 14 days 26%15 to 21 days 9%22 to 28 days 2%Over 28 days 10%

What the appointments were

Measure	This practice	England
Face to face	75.8%	60.1%
With a GP (rather than a nurse or other staff)	35%	44.5%
Same day, all appointment types	32.7%	44.7%
Missed by the patient (did not attend)	2.2%	4.3%
Appointments per 1,000 registered patients	447.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,696
General consultation, acute (urgent)	3,001
Planned clinics	4,447
Planned clinical procedures	1,500
Unplanned clinical activity	0
Clinical triage	3,166
Walk-in	0
Home and care home visits	63

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	55.8%	86.6%	84.2%	31%	16,927	427.6
July 2026	58.2%	86%	86.7%	32.7%	17,427	447.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Foxhayes Practice EX4 2BH	0.8 mi	80%	87%	84%
Southernhay House Surgery EX1 1RX	1.1 mi	54%	86%	76%
Ide Lane Surgery EX2 8UP	1.1 mi	28%	50%	93%
St Leonards Practice EX1 1SB	1.2 mi	35%	47%	91%
Barnfield Hill Surgery EX1 1SR	1.2 mi	44%	72%	91%
Inclusion Health Devon CIC EX4 6PD	1.2 mi	45%	55%	82%

More practices near EX4 1HJ · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.