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Underwood Surgery

139 St. Georges Road, Cheltenham, GL50 3EQ · 01242 580644
Part of Cheltenham Central PCN in Gloucestershire ICB · Cheltenham. NHS code L84003.

July 2026 at a glance

Routine appointments seen within 7 days

28.3%

England 58% · area 40% · ▲ 3.1 pts on Jun 2026

Routine appointments seen within 14 days

55.7%

England 77% · area 59% · ▲ 18.2 pts on Jun 2026

Urgent appointments seen the same day

96.5%

England 77% · area 76% · ▲ 7.5 pts on Jun 2026

Appointments in the month

6,114

537.3 per 1,000 of 11,380 registered patients (England 535.2)

Ranked 5,188th of 5,703 practices in England for routine appointments within 7 days; 44th of 63 in Gloucestershire ICB; 438th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,041 routine appointments, of which 28.3% took place within 7 days of being booked, 30 points below the England figure. Of 1,243 appointments the practice classed as clinically urgent, 96.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,041

Same day 6%1 day 7%2 to 7 days 16%8 to 14 days 27%15 to 21 days 24%22 to 28 days 14%Over 28 days 6%

Urgent appointments 1,243

Same day 96%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 6,114

Same day 35%1 day 9%2 to 7 days 13%8 to 14 days 16%15 to 21 days 12%22 to 28 days 8%Over 28 days 8%

Appointments with a GP 3,296

Same day 42%1 day 5%2 to 7 days 11%8 to 14 days 14%15 to 21 days 15%22 to 28 days 9%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	56.2%	60.1%
With a GP (rather than a nurse or other staff)	53.9%	44.5%
Same day, all appointment types	34.7%	44.7%
Missed by the patient (did not attend)	2.4%	4.3%
Appointments per 1,000 registered patients	537.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,041
General consultation, acute (urgent)	1,243
Planned clinics	920
Planned clinical procedures	504
Unplanned clinical activity	59
Clinical triage	0
Walk-in	0
Home and care home visits	37

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	25.2%	37.5%	89%	35.7%	6,168	538.8
July 2026	28.3%	55.7%	96.5%	34.7%	6,114	537.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Yorkleigh Surgery(Ct) GL50 3ED	0.2 mi	27%	39%	47%
Overton Park Surgery GL50 3BP	0.2 mi	56%	74%	87%
St. Catherine's Surgery GL50 4DP	0.5 mi	43%	48%	1%
The Royal Well Surgery GL50 4DP	0.5 mi	11%	17%	75%
St. George's Surgery GL50 4DP	0.5 mi	22%	46%	64%
Weston House Practice GL50 4DP	0.5 mi	28%	45%	94%

More practices near GL50 3EQ · All practices in Gloucestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.