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Symphony South Healthcare

Middle Path, Crewkerne, TA18 8BX · 01460 72435
Part of South Somerset West PCN in Somerset ICB · Somerset. NHS code L85004.

July 2026 at a glance

Routine appointments seen within 7 days

77.1%

England 58% · area 52% · ▲ 5.4 pts on Jun 2026

Routine appointments seen within 14 days

92.8%

England 77% · area 68% · ▲ 7.5 pts on Jun 2026

Urgent appointments seen the same day

91.4%

England 77% · area 83% · ▲ 2.6 pts on Jun 2026

Appointments in the month

17,352

609.5 per 1,000 of 28,469 registered patients (England 535.2)

Ranked 1,200th of 5,703 practices in England for routine appointments within 7 days; 7th of 56 in Somerset ICB; 1,368th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 5,985 routine appointments, of which 77.1% took place within 7 days of being booked, 19 points above the England figure. Of 4,071 appointments the practice classed as clinically urgent, 91.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 5,985

Same day 28%1 day 16%2 to 7 days 33%8 to 14 days 16%15 to 21 days 4%22 to 28 days 2%Over 28 days 1%

Urgent appointments 4,071

Same day 91%1 day 4%2 to 7 days 4%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 17,352

Same day 42%1 day 10%2 to 7 days 26%8 to 14 days 12%15 to 21 days 4%22 to 28 days 2%Over 28 days 2%

Appointments with a GP 6,104

Same day 45%1 day 14%2 to 7 days 25%8 to 14 days 12%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	55.3%	60.1%
With a GP (rather than a nurse or other staff)	35.2%	44.5%
Same day, all appointment types	42.5%	44.7%
Missed by the patient (did not attend)	5.4%	4.3%
Appointments per 1,000 registered patients	609.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	5,982
General consultation, acute (urgent)	4,071
Planned clinics	1,109
Planned clinical procedures	4,199
Unplanned clinical activity	0
Clinical triage	208
Walk-in	0
Home and care home visits	355

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	71.7%	85.3%	88.8%	41.6%	10,055	813.4
July 2026	77.1%	92.8%	91.4%	42.5%	17,352	609.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Hamdon Medical Centre, Stoke-Sub-Hamdon TA14 6QE	5.3 mi	0%	0%	–
West Coker Surgery BA22 9AH	5.5 mi	33%	59%	0%
J81074	5.6 mi	–	–	–
The Meadows Surgery TA19 9FE	6.1 mi	44%	63%	92%
Summervale Surgery TA19 9FE	6.1 mi	53%	72%	66%
Ariel Healthcare TA20 2EW	7.5 mi	36%	55%	57%

More practices near TA18 8BX · All practices in Somerset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.