Home › Somerset ICB › West Somerset Healthcare

West Somerset Healthcare

Robert Street, Williton, Taunton, TA4 4QE · 01984 632701
Part of West Somerset PCN in Somerset ICB · Somerset. NHS code L85009.

July 2026 at a glance

Routine appointments seen within 7 days

50.2%

England 58% · area 52% · ▼ 0.6 pts on Jun 2026

Routine appointments seen within 14 days

65.6%

England 77% · area 68% · ▼ 1.2 pts on Jun 2026

Urgent appointments seen the same day

93.6%

England 77% · area 83% · ▼ 1.6 pts on Jun 2026

Appointments in the month

6,267

584.6 per 1,000 of 10,720 registered patients (England 535.2)

Ranked 3,450th of 5,703 practices in England for routine appointments within 7 days; 26th of 56 in Somerset ICB; 954th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,715 routine appointments, of which 50.2% took place within 7 days of being booked, 8 points below the England figure. Of 832 appointments the practice classed as clinically urgent, 93.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,715

Same day 21%1 day 7%2 to 7 days 22%8 to 14 days 15%15 to 21 days 14%22 to 28 days 14%Over 28 days 6%

2 appointments had an unknown booking gap and are excluded.

Urgent appointments 832

Same day 94%1 day 3%2 to 7 days 2%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 6,260

Same day 30%1 day 8%2 to 7 days 19%8 to 14 days 17%15 to 21 days 9%22 to 28 days 8%Over 28 days 9%

7 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,292

Same day 33%1 day 6%2 to 7 days 19%8 to 14 days 13%15 to 21 days 13%22 to 28 days 11%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	63.5%	60.1%
With a GP (rather than a nurse or other staff)	36.6%	44.5%
Same day, all appointment types	29.8%	44.7%
Missed by the patient (did not attend)	3.4%	4.3%
Appointments per 1,000 registered patients	584.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,717
General consultation, acute (urgent)	832
Planned clinics	717
Planned clinical procedures	1,291
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	151

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	50.8%	66.8%	95.2%	27.5%	6,316	591
July 2026	50.2%	65.6%	93.6%	29.8%	6,267	584.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Dunster & Porlock Surgeries TA24 6SN	5.7 mi	38%	51%	78%
Quantock Medical Centre TA5 1NW	7.2 mi	56%	80%	78%
Minehead Medical Centre TA24 5DL	7.5 mi	90%	93%	31%
Lister House Partnership TA4 2BF	8.3 mi	49%	72%	95%
Quantock Vale Surgery TA4 3LH	9.1 mi	21%	27%	44%
Cannington Health Centre TA5 2HB	11.1 mi	42%	85%	90%

More practices near TA4 4QE · All practices in Somerset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.